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Very good 8.0
Based on 1173 reviews

Recent customer comments

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Very good

based on 1173 reviews
  • Cleanliness 8.0
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.4

Raymond C.
December 28, 2015
Friendly service
Service, good location & value
Enjoyed the stay because of the service

Chua C.
December 26, 2015
Very good
Room is clean and comfort
Very good

Marc B.
December 16, 2015
Perfect Location
Location, Pool, Rooms
Perfect Location in Macau. Everything reachable within 30mins walk or ten mins taxi. Very friedly staff and a nice outdoor pool.

Tan F.
December 14, 2015
Not worth the price
Friendly counter staff
Unpleasant. registration forget to ask whether we want smoking room or not. Unpleasant smell when they give us a smoking room. Room abit old. Hence, is not worth the price. The place is too dim and the shower room itself it's too dim and the shower curtain have a weird smell.

Aslan H.
December 13, 2015
design, health centre, comfort

Edward L.
December 10, 2015
friendly and helpful staff
facilities and staff

Anne B.
Hong Kong
December 03, 2015
Very good price given there is a resort
Spacious bedrooms, nice spa/garden/pool, friendly staff
Hello, Given the fact we booked last minute and didn't want to spend too much we ended up in the Grand Lapa after taking an online promotion. We had a very good surprise and my kids (4 and 6 years old) wanted to stay longer than the 2 nights we booked for the week-end. It certainly used to be a top 5 stars Hotel but it's ageing now and even though it is still very good you can see it is not all renovated and modern. Pros: - "Old hotel" means pretty spacious bedroom and bathroom which is a plus for us. - Dated but everything was very clean - Heated outside swimming pool with a slide for the kids (even if heated pool, in November you don't stay 2h00 in the water as it gets chilly after 30-45 minutes). - Friendly staff - Nice garden and playroom (though a bit old too) that the kids loved - Close to the Fisherman's Wharf so you can go walking and the kids loved walking there - Taxi available quite easily in front of the hotel - Old downtown Macau and Largo do Senado can be reached walking (but take between 20-30 minutes with the kids). If you take a taxi it literally takes lass than 5 minutes. Cons: - Not too many restaurant close by (but you have 2 or 3 inside the hotel) - You have to cross a public place (but no road) behind the hotel to access the spa/swimming pool, gardens and playroom. It's not really a cons but it's not quick to go back to your room if you forgot something. If you are looking for luxury and last modern commodity, it might not suit you. We are usually staying at 3 star hotels so an old 5 stars hotel was just a perfect stay for us. We would definitely recommend it and would go back again if we have the occasion.

Hong Kong
December 01, 2015
Value for money
Good location, service is so so, foods are good.

Hong Kong
December 01, 2015
Value for money
Good location, foods are good.

Joanna R.
November 30, 2015
Night to gamble!
Casinos, Comfortable rooms and Friendly staffs
It was an awesome stay. The staffs were friendly. The rooms were awesome. The pool was great. They even have a kids room for the kids.