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Recent customer comments

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Very good

based on 1049 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.6
  • Food/Dining 7.4

2.7 Lap T.
November 09, 2014
Excellent place with excellent people and services
Outdoor pools in winter; kids room; F&B areas

9 Andrew M.
United States of America
October 19, 2014
Lapa Review
location, price, service
Good hotel for value

8 Veronica C.
October 21, 2014
Large comfortable room
Large room, location, staff service
Hotel is comfortable and Thai food is fantastic. Location is very good, near ferry terminal and local eateries. Staff was helpful and offered good suggestion and alternatives when asked about transportation.

10 shaun B.
United States of America
October 03, 2014
Macau Stay
Service, outdoor facilities, and the useful assistance
Although the carpet and rooms have an old smell, the overall facility is fantastic. The primary reason for the great review was the service. Every individual was helpful, pleasant and very quick to assist. Each detail from the room service, the lobby staff and the spa/ lifeguards was pleasant and such a welcome change from Hong Kong. Additionally, the professionalism was that of a 5 star hotel with a very reasonable price. Overall, it was one of the best stays I have had.

7.3 CHAN H.
October 28, 2014
very expensive because of holiday.

7.3 Dennis C.
January 27, 2015
Old Hotel

8.3 Robert O.
United States of America
September 16, 2014
Great hotel. always has been, still is.
comfort, food, nice rooms.
Great macau hotel.

9.3 Wing S.
September 02, 2014
Good View

5 Craig M.
United Kingdom
August 28, 2014
Grand Lapa Macau Hotel
pool, staff, lobby
Poor room and overpriced

8 man H.
August 20, 2014
good and reasonable price
price, cleanliness, location