arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 798 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 798 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.4

Peter B.
Macau
January 12, 2015
Outstanding F£B offering
The Meal we had at Don Alfonso restaurant
Overall a pleasant stay but what stood out was our outstanding meal at the Don Alfonso restaurant!

Shiella S.
Philippines
January 12, 2015
Stay at Grand Lisboa
Location, View of the room at the 35th floor and accessibility
The hotel was very near the bank of china and is in the heart of the city. easy access. Staff are very helpful and love the small flags in the breastplate, the small flags shows who can speak english, tagalog and chinese. very efficient.

steve R.
Belgium
January 06, 2015
great hotel, great location, poor staff performanc
room, food, location
my second visit to this hotel, still fantastic in terms of rooms and with a bunch of michelin starred restaurant under its roof the food is given, however when it comes to staff performance be aware! Had an issue with my safe deposit box that couldnt be opened one night and all i can say it was handled extremely poorly

Liew H.
Malaysia
January 05, 2015
Great Stay
Clean, Neat and Cozy
Great Stay.

GILBERT L.
Singapore
December 29, 2014
Grand Lisboa Hotel
nice place

Leon L.
Singapore
December 27, 2014
Good
Posh place, nice room and Hermes bath gel
Posh place to be with casino, second time staying here. Will come again

TING C.
Hong Kong
December 19, 2014
The best hotel in Macau
Clean, nice service, great location

yap H.
Malaysia
December 08, 2014
location
food, location, shopping

yap H.
Malaysia
December 08, 2014
location
food, location, shopping

Victor C.
Malaysia
December 03, 2014
Rude Shuttle Bus Driver
Great Room, Great Dining & Best Location
Generally, everything is excellent except the rude free shuttle driver from the pier. Shuttle buses from pier are not customer friendly & have no suitable place for luggage. Reception officer gave excellent service accompanying first time guests to room & helped with dining reservations.