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Excellent 8.7
Based on 817 reviews

Recent customer comments

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Excellent



based on 817 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.4
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steve R. from Belgium
Couples
Stayed 3 nights in January 2015
great hotel, great location, poor staff performanc
room, food, location
my second visit to this hotel, still fantastic in terms of rooms and with a bunch of michelin starred restaurant under its roof the food is given, however when it comes to staff performance be aware! Had an issue with my safe deposit box that couldnt be opened one night and all i can say it was handled extremely poorly
Reviewed January 06, 2015

Liew H. from Malaysia
Business travelers
Stayed one night in December 2014
Great Stay
Clean, Neat and Cozy
Great Stay.
Reviewed January 05, 2015

GILBERT L. from Singapore
Business travelers
Stayed 2 nights in December 2014
Grand Lisboa Hotel
nice place
Reviewed December 29, 2014

Leon L. from Singapore
Business travelers
Stayed one night in October 2014
Good
Posh place, nice room and Hermes bath gel
Posh place to be with casino, second time staying here. Will come again
Reviewed December 27, 2014

TING C. from Hong Kong
Business travelers
Stayed one night in December 2014
The best hotel in Macau
Clean, nice service, great location
Reviewed December 19, 2014

yap H. from Malaysia
Business travelers
Stayed 2 nights in September 2014
location
food, location, shopping
Reviewed December 08, 2014

yap H. from Malaysia
Business travelers
Stayed 2 nights in September 2014
location
food, location, shopping
Reviewed December 08, 2014

Victor C. from Malaysia
Families with older children
Stayed one night in November 2014
Rude Shuttle Bus Driver
Great Room, Great Dining & Best Location
Generally, everything is excellent except the rude free shuttle driver from the pier. Shuttle buses from pier are not customer friendly & have no suitable place for luggage. Reception officer gave excellent service accompanying first time guests to room & helped with dining reservations.
Reviewed December 03, 2014

Goh E. from Malaysia
Couples
Stayed one night in November 2014
grand lisboa macau
lush and comfortable room, excellent room facilities, convenient location
the stay was generally enjoyable except that the front receptionist was a bit unhelpful.
Reviewed December 01, 2014

Jihwan K. from South Korea
Solo travelers
Stayed 2 nights in September 2014
great
good location, beautiful hotel, nice Chinese food
Thats so great hotel but so many people all day long
Reviewed November 26, 2014