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Excellent 8.7
Based on 780 reviews

Recent customer comments

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Excellent



based on 780 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.4

9.7 PANG N.
Malaysia
October 27, 2014
Great Hotel
Big room, location, Clean.

10 Richard W.
United Kingdom
September 10, 2014
Awesome hotel!
location, comfort, good price.

6.7 Tung T.
Hong Kong
September 10, 2014
Customer service
Comfort, location and view
We are very happy with the room, but very upset with the actitud of the hotel employees, especially the ones parking customers' cars and the ones at the entrance of the casino, they are beyond rude and honestly it would not be my choice to go back in the future.

10 Lim T.
Singapore
September 08, 2014
Awesome
Excellent service provided by all staffs at every point, starting right from the reception . Room facilities is excellent , big TV , great sound system, jacuzzi, steam sauna, etc. Good hotel location.

7 Ngo S.
Canada
August 21, 2014
My August 2014 stay
Comfort Room and nice facilities,
I went to the hotel at 2pm and they made me wait an hour to get the room, I have never encounter such situation at other similar hotels in macau. Given the price is not reasonable already, there were other cheaper 5 star hotels which did not require to wait...

8.7 THIM C.
Malaysia
August 14, 2014
A world class hotel in an excellent location
Location, comfort and well managed environment
Very satisfied. Staff are well trained. the only let down is the attitude of the security staff....not very helpful. Overall, it is still a hotel worth every penny of it.

6.7 Fendi W.
Indonesia
July 30, 2014
the acomodations are not very good
exclusive,central of the city,good view
Easy go to old city

8 Debra L.
Singapore
June 25, 2014
Better than expected
cleanliness, language, steam bath
excellent stay, room was very clean. requested for high floor and they gave us a room on 23rd. very quiet, quality furnishing. there's a jacuzzi and a shower cum steam bath room in the toilet. highly recommended for couples

10 Siow Y.
Malaysia
June 21, 2014
Luxury and exciting
Free in room drinks, casinos, luxury design
Perfect

10 Tan L.
Malaysia
June 02, 2014
Great location, huge and relaxing
Spacious room, huge bathroom and centrally located
A real luxury international hotel, centrally located and close to tourist attractions. Spacious room with 2 double beds, huge bathroom with Hermes toiletries, complimentary mini bars and high speed free wifi. Nice sauna & jacuzzi built in the bathroom. Beautiful night scenery. Lot of dining restaurants in the Hotel. Helpful staffs and fast room service. Perfect and fantastic hotel, sure will be return again!