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Recent customer comments

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Very good



based on 2523 reviews
  • Hotel Condition/Cleanliness 7.9
  • Location 6.6
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 6.7

Deepa T.
Malaysia
January 03, 2013
Great Hotel, good rooms.
Spacious, clean and good breakfast
The main concern was getting to the hotel from the ferry terminal. Unfortunately the hotel shuttle had limited operation times which forced us to take the Galaxy shuttle bus to Galaxy hotel and walk all the way to the hotel lobby. Signs were terrible, we detoured all around the building until we found the lobby. Even the hotel building lights were not lit. This was very frustrating at 9pm. However, rooms were beautiful, clean and spacious. Breakfast was a buffet with lots of variety. Hotel staff spoke limited English but not a problem for us. Beds were hard but we didn't mind.

christina Y.
Malaysia
January 03, 2013
Grand Waldo ( nothing fancy just a name)
Near the airport and Affordable compare to other hotels nearby
Shuttle bus service is limited to border gate n macau ferry terminal only. Breakfast was so so. Rooms were mediocre. No wifi provided in the room. That was very unpleasant.

kok H.
Singapore
January 02, 2013
Cheap alternatives from the other global brands
clean and servicable rooms
small rooms, passable service but as the hotel is still rather new it makes it easy to accept given the price point as compared to other global branding hotels in the area.

Cheung K.
China
January 02, 2013
good location and clean hotel
comfort bed and nice breakfast at reasonable price
Very good and i recommand to my frd as well. Price is cheap and with breakfast. Location very good!

Gary B.
United Kingdom
January 02, 2013
Poor Experience
Price
Checking in at 3pm, my room was not ready and when I got one, there were only single beds in the room. The receptionist was unpolite and had very poor english. There was nothing wrong with the decor, but the reception area has no sole and a cold feeling. The room was OK (apart from single beds), but the corridor was dark and dingy. Got back to the hotel onthe evening just after 11pm and no bar was open..onlly the casino which has a coffe shop type bar. The casino had a pungent odor of stale cigarettes. The general experience was poor. I wouldn't use it again.

Dezmond L.
Malaysia
January 02, 2013
Conveniently located with friendly staff
Location
Check in and Check out was slow to boot with only 1-2 counter to begin with however efficiency increased as more counters opened up. Staff service was friendly and helpful for traveling tips around town utilizing free shuttle bus services of it's own as well as hotels nearby.

Elizabeth A.
United States
January 02, 2013
Friendly staff
Good location to bigger, fancy hotels
Hotel was very nice. Breakfast buffet was okay. Only wired Internet in rooms. Wifi in lobby but always busy with people and not enough seating

Surendra P.
South Africa
December 31, 2012
Good hotel I enjoyed my stay
Close to Galaxy , and Venetian
I enjoyed a lot the casino life s amazing will visit again

Ella F.
Australia
December 29, 2012
Lovely hotel room with harbour view
Breakfast included is good value
Would definitely return , even location is a bit far the shuttle bus service is very convenient and the service is excellence.

Poong L.
Malaysia
December 29, 2012
service with a smile
staff are helpful
staff were very helpful. Generally the place is not over crowded. Value for money as it is close to galaxy shopping centre n other major hotels.