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Recent customer comments

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Very good

based on 2523 reviews
  • Hotel Condition/Cleanliness 7.9
  • Location 6.6
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 6.7

Wai L.
Hong Kong
December 07, 2012
Small hotel, little service
Near to the Galaxy to eat and to take the bus
i stayed 3 days in this small hotel, with little comfort for its small room and small beds, though the facilities were not torn out, but the food is not good enough for a 5 stars hotel; and the room service is poor too; so i had to walk all the way to eat in the galaxy. few taxi and infrequent shuttle bus available.

Wai L.
Hong Kong
December 07, 2012
Glassy hotel with small room
Close to Galaxy casino
the hotel is small and looks like a commercial complex. the entrance is like a bank and customer service is poor without smile. the food or breakfast is poor and room service is slow. the shower is broken and the sink is stuck. so it does not justify a 5 stars hotel. better try another one for the price paying.

Wai L.
Hong Kong
December 07, 2012
Small room and uncomfortable beds
Near to the Galaxy to eat and to take the bus
staying in this hotel feels like going to work in a business centre, as the building looks like a commercial complex with glass wall in all sides. the food for breakfast is not fresh enough and tables are not enough at peak hour. beds are small and uncomfortable, not suitable for family visit.

Chee L.
December 07, 2012
Nice and clean hotel
Friendly and Clean
the first impression on this hotel is the cleanliness and service from the staff. the rooms was very spacious and comfortable. the breakfast was good. its just 10 mins of walking to venetian hotel that you can shop and eat all the local macau food that available in venetian hotel.

Yoshiko Y.
December 06, 2012
Nice hotel and clean
The Lobby,it's spacious
I find it a good hotel and near in Galaxy Hotel where you can have a free bus at the back is the bus station.

Wing L.
United Kingdom
December 05, 2012
Very good service
Location is closed to other casino
Very expensive. The room is a bit small but nice and clean

Damien K.
December 05, 2012
Average for the price
smooth check-in
Very average hotel overall. I had requested a non smoking room, and even i was on the non-smoking floor it smelled cigarette strongly in the room. furniture and bed were so-so as well, could find better value for money in Macau. Also location is far away from everything. Good restaurant/pub downstairs of the poker room (ex convention center). Staff were OK, check-in / out was smooth.

Mark T.
United States
December 05, 2012
Underwhelming, no Wifi, dirty carpeting
Walking distance to the Macau Marathon start line
Room carpeting was dirty. Staff had limited English. Breakfast buffet was limited and uninteresting and cheap. Overall the hotel was underwhelming especially considering the price. Underachieving and overpriced. No Wifi in the rooms and Wifi was broken in the lobby. Location was good in that you could walk to the start of the Macau Marathon.

Philippa D.
New Zealand
December 05, 2012
Good hotel and fantastic service
Rooms and extras
Very good hotel next door to the galaxy. Club and karaoke all a bit men's clubby I think but separate to hotel so no issue. A long walk through to venetian or city of dreams but it was Easy to get taxis. Good food and spacious rooms.

Iris L.
United Kingdom
December 05, 2012
standard hotel
The location suits my needs as I have to find a hotel close to the stadium. Room is clean, service is efficient expecially when flow of guests at check out peak time. Friendly front desk staff