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Recent customer comments

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Very good



based on 3953 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.3
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.5

Chuong T.
Australia
December 18, 2013
Quite good & convenient
Loacation, shuttle bus service & large room
Check-in time was delayed. We'd arrived at the hotel at 2:30pm, it took 20 minutes to complete the check-in procedures, but we had to wait until 3:30pm to get our room, even though the standard check-in time was 3:00pm.

Zhaoshuya J.
China
December 18, 2013
Comfortable
Clean room; really non-smoking room, no bad smell at all; comfortable beds; good location
Pretty good stay. The bed was comfortable, the room was clean. The location was good, close to old town and city center. However, the Bellman was not very friendly or helpful, when we asked for directions, he told us "no, no English". Then we asked again in Chinese, he told us "not sure". When we were waiting for taxies, there was no one directing the line, so that people were pulling scams - you have to fight for a taxi. In front of hotel, there was construction for sky train - pretty dusty and noisy when you walk out. The price during weekend is prelatively high considering there is no wifi in the room...and the wifi at lobby is BAD! so...not quite convenient for business people.

Lam C.
Hong Kong
December 17, 2013
Room is clean and friendly staff
Good location. Value for money and room is clean

Rachel R.
Philippines
December 17, 2013
Value for Money
Comfort, Affordability (Agoda Promo Deal), Accessibility
HOTEL BLDG - facade and lobby wasn't impressive and doesn't look modern ROOM - clean and spacious but was given a room with 2 beds instead of a large bed for a couple LOCATION - centrally located and accessible to public transportation. No airport transfer offered unless you personally ask the concierge PRICE - pricey if based on its regular price but affordable if they continue with their promo deals STAFF - pleasant but majority of them doesn't speak English when they are catering to guests from all other the world

Ko M.
Hong Kong
December 16, 2013
Nice location and well renovated
Good location, close to tourist spot, nice room
The room is very new and nicely renovated. Quiet, with a nice gym room.

CHEW L.
Malaysia
December 16, 2013
Great hotel to stay
Near to major attraction, room rate are reasonable and quiet
Near to major attraction, room rate are reasonable and quiet

Xi C.
Singapore
December 16, 2013
good for family stay
big bed, shuttle bus, good local eateries around
The wifi at lobby kept on disconnecting, the only unsatified issue. The room is big, bed is big, provide shuttle bus to Ferry terminal.

Sally U.
Philippines
December 15, 2013
near shopping centre
free shuttle tothe ferrt evry half an hour
Okey.. enough for 2 persons with a comfortable bed

Man C.
Hong Kong
December 15, 2013
Good location
Good location nice staff and fair price

Lizhen G.
Singapore
December 13, 2013
Worth It
Fas chk in and check out, room is clean, large room
My stay a grand-view hotel is wonderful as Im pregnant the staff actually arranged the room near the lift (So sweet). The staff is friendly and speak good English. Its worth the money as the room, bath room is clean & big. The hotel is near to supermarket, eatery n public transport. Will Visit the hotel again.