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Very good 7.4
Based on 3942 reviews

Recent customer comments

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Very good

based on 3942 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.3
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.5

Rajeev P.
January 05, 2013
Wonderful hotel not enough english speaking staff
location, big rooms
Me and my wife stayed here for 4 nights and really enjoyed our stay. Big spacious rooms, good location and very comfortable big beds. There was one big problem though- language. Very few of their staff could speak english and that was a big barrier. And a couple of small issues such as although they will make you pay up 500 HKD which is refundable at the time of check-out, nothing is charged back to the room. You order room service- you have to pay cash. Since Wi-fi is not included in your room charge (which is unfair considering their room tariff was not that cheap), you have to pay cash upfront for wi-fi everytime you want it.

Yuen W.
Hong Kong
January 05, 2013
friendly staff and comfortable hospitality
convenient and comfortable, newly decorated room
surrounded by several supermarkets, convenient to buy food when hungry at night, nice staff with friendly attitude, good horse race court view and comfortable new decorated room

James R.
United Kingdom
January 05, 2013
Good hotel near main attractions
Cozy rooms, good restaurants
Good hotel, friendly staff who are happy to help and answer any questions. Ideal location about 15 - 20 mins from Cotai strip and major attractions. Rooms are very comfy complete with nice bathroom. Facilities include good 24 hr room service, sauna, casino, two restaurants , gym and swimming pool (although only open in summer)

Yee C.
Hong Kong
January 04, 2013
shopping paradise
clean and nearly shopping areas
good view / convenience / clean / 5 minus walk to shopping areas

Jian Z.
January 04, 2013
Not a friendly hotel
Price is ok
First of all, I met a rude driver from the hotel. He dropped my luggage very hard and he even did not use safebelt. The hotel doorboy was rude as well. When I asked when is the next shuttle bus, he said check it yourself. My GOD...I have never met such rude people working in a hotel before. I will never ever live there again. And the bathtub was broken without any solution. We could only use towel to keep the floor dry. Horrible hotel.

Kai C.
Hong Kong
January 02, 2013
it is a lovely hotel, located in Taipa, a god place to start with visiting Macau we arrive late in hotel at around 10 pm, it promote us to deluxe primer room, though requested non smoking room, but only offered a smoking one luckily not much odor, it is said to be newly renovated the little drawback is need to walk a while to Taipa center

Markus V.
January 01, 2013
Great location and big rooms!
clean, location, good room size
Great location, and good sized rooms. The hotel was clean and good standard. Unfortunantley the service was not as high as we'd hoped, we had no help with our luggage or retrieving a cab for the airport. The hotel has an excellent gym! However, skip the restaurants- could possibly be the worst chinese food I've had.

Miu L.
December 29, 2012
Inconvenient location
Comfortable room
A bit far from sightseeing point, but comfortable room.

Yat C.
Hong Kong
December 29, 2012
clean and tidy
good location with eating places and bus stop around
the reception was nice and helpful. the lobby decorated with christmas theme. room was tidy, clean, with horse race view. big tv with just enough international channels. generally good experience.

Katrina L.
December 29, 2012
Great rooms but service could be better
The rooms were bigger than expected, the location is not too bad. It is walking distance to Galaxy
The rooms were spacious and clean. The room service could be better since they got our orders mixed up and room service could not speak english well. The hotel was very near grocery stores but it was a challenge to find good places to eat in the area.