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Excellent 8.5
Based on 1774 reviews

Recent customer comments

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based on 1774 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

6.8 Wen N.
March 11, 2016
Friendly staff
Staff are helpful. Fulfill customers need.

6 May Y.
March 10, 2016
Not bad but overrated
Not bad. But it's overrated

10 jackson B.
March 10, 2016
Nice hotel
Is a very nice hotel with a lot of shopping store around

3 rebecca N.
March 09, 2016
Nice room! clean. .
nice with gd services! staff are helpful when we are not sure of direction.
excellent, worth i pay for.

7.7 Pey W.
March 07, 2016
Cleanliness, Location & Comfortable
Overall good and very happy to the special arrangement to my birthday celebration. But, the hotel fare is not cheap and it is excluded breakfast.

8.8 Cheng S.
March 05, 2016
Excellent hotel
Front staff very courteous and friendly. Shuttle service very efficient and convienient just at door steps. Locations is great, just a five mins walk to watch the Water Dancing Show. Highly recommended worth the value.

8 Kean L.
March 04, 2016
A short holiday in Macau
Room,Location & Food
Have a short stay holiday in Macau and choose Hard Rock Hotel. The room was great and food that we had in R bar are good. But the check in process was slow and they even wrongly spell my name on the booking that make them unable to find my booking. Even tell me don't have my booking that i had already fully paid. Found it finally and the reason is they miss put my surname and middle name. Beside from that the rest was great.

March 04, 2016
nice hotel, good location, very clean, very nice staff
It was unforgettable because it is my first to visit Macau. Staying in Hard Rock Hotel makes it more unforgettable. I love this hotel so much... Hope to be back soon!

10 Ai L.
March 03, 2016
great hotel
Very nice and comfortable hotel. Staff all very friendly and helpful . Will definatelly come back again.

March 02, 2016
Fine stay
The location, the ambience and great sized rooms
It was a great stay. Great rooms,nice surroundings and nice ambience. The location was strategically located. There are shopping malls next door.