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Excellent 8.5
Based on 1811 reviews

Recent customer comments

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based on 1811 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

Mary G.
April 05, 2016
Family bonding
A relaxing place ... Royal vacation love it

Ryan L.
Hong Kong
April 01, 2016
Good for Kids
the facilities are very good for children, nice swimming pool. good to spend few days with family

Alvin C.
March 31, 2016
Great Place, Great Staff
Great friendly staff to cheer you up... The hotel provides great bus service from the ferry terminals to the hotel. Overall it was a great experience!

Kathina A.
Hong Kong
March 31, 2016
gd customer services clean hotel

Dai F.
March 29, 2016

Dian P.
March 23, 2016
Great hospitality
Great hospitality, excellent service, good location
It was a pleasure to stay here though we only stayed for 1 night. Great hotel with great location, great hospitality and service too. We didn't try the breakfast. Will come back here if we go back to Macao.

Hong Kong
March 23, 2016
Clean, Cosy, Helpful staff
Overall is good, but poor washroom orientation, you will easily make your toilet messy

March 22, 2016
Great Service and relaxed stay
Friendly Staff, Location and Comfortable Room
We had 2 nights stay at hard rock, because the location is very strategic and convenient. The shuttle bus takes you directly from the ferry or airport to the front door. Staff are very efficient at check-in and check-out, plus the guys in the lobby are so helpful whenever you need them. The 'House of dancing water' show is a must see, well worth the money. There are a choice of restaurants to suit all tastes, but we enjoyed the Hard Rock Cafe and bought lots of gifts in the Rock Shop. Room big and comfortable with wonderful view from the window. If I come back Macau again, I will continue to stay in here again.

Ka Y.
United Kingdom
March 21, 2016
cozy hotel
The room was although a bit small, it had everything you would need in there. The room service was efficient and food was ok.

Fazlul Y.
March 21, 2016
It was a great stay.. Hope to be back soon!