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Excellent 8.5
Based on 1852 reviews

Recent customer comments

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based on 1849 reviews
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 7.6
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February 29, 2016
Location and accessibility to shuttle bus no long walk best for oldies.
Great and I will stay again either as couple or with families.

Tiago B.
February 27, 2016
Weekday Macau Kid Adventure
Stylish, modern, clean and good location
We are a family with a 5 year old son. I really liked the hotel room and the free shuttle that helps you get around Macau easy. It was a good overnight trip.

Carol E.
February 24, 2016
Fabulous stay
Location is perfect with all the free shuttle busses to many tourist attractions. Service of the staff is good and polite. Hotel room is big, bed is so comfortable and we were lucky to get a pool view from our room. Everyday we received welcome drink vouchers to Hard Rock Cafe which is a bonus to us. Overall our stay is perfect

February 21, 2016
Fantastic service
service, facilities, food
The service exceeds my expectations that I feel as if I'm a VIP. Although the rooms aren't spectacular but There's nothing I can complain. The customer service we received just made up for everything Especially when I compare with grand Hyatt lobby lounge cafe poor service that we went to try the famous Portuguese egg tart. overall, it's a AWESOME hotel that everyone should give it a try.

Julie T.
February 21, 2016
Will come back again
location service

yu W.
February 19, 2016
Nice environment
Big room. Good schedule of free shuttle . A lot of entertainment.

Pang K.
Brunei Darussalam
February 08, 2016
Nice hotel with big room
Nice view,comfort,

Ka C.
Hong Kong
February 08, 2016
A modern hotel with nice staff
Nice staff, convenient location, included hotel breakfast
It s nice one and i recommend to all other tourists to choose hard rock

Lasantha R.
United Kingdom
February 06, 2016
Fantastic service
Room, view, food
Great hotel. First room was a little smokey but got that changed to a great room with a Venetian view. Service was phenomenal. Well worth the stay and very comfortable with a good music selection.

Kwong L.
Hong Kong
February 05, 2016
Very good service
very good food