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Excellent 8.5
Based on 1767 reviews

Recent customer comments

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Excellent



based on 1767 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

7 Chi C.
Singapore
December 20, 2015
Staff Not Helpful
Both view and conditions of the the room are good.

9.7 T T.
Malaysia
December 19, 2015
Super hotel
Overall everything about the hotel is superb.
Very very excellent.

8 Lydia B.
Indonesia
December 18, 2015
Nice and clean
Clean and strategic location

8.3 Pang L.
Malaysia
December 13, 2015
Everything was good
Room is clean and comfortable.staff are very helpful.
The rooms were not ready when we check in ard 4PM. Beside that everything is OK.

10 shileen C.
Singapore
December 08, 2015
reviews
service, comfort and cleanliness
the stay was really pleasant and will recommend it to my friends. thumbs up!!!!!!!!!!

9 Magdalene L.
Malaysia
December 07, 2015
Stylish hotel
Spacious room, Nice interior, Great view
Nice experience and very confortable. The room is very big and sound proof. Modern design with the touch of rock n roll.

9.3 Sow L.
Malaysia
December 02, 2015
Fantastic place for a break with the family
Comfortable bed and pillow. Friendly staff. Strategic location .
I had a great time with my family. A place where we can get most stuff without having to go anywhere else. Shuttle bus is also convenient. The only shortcoming is that we were not given connecting rooms for the family.

7.7 CHRIS M.
New Zealand
November 29, 2015
Good place to stay.
First time I a Hard Rock Hotel an it was OK. The staff and band at the bar were great.
It was all good. Not fantastic or unbelievable but definite nothing to complain about.

10 jiyoon H.
South Korea
November 24, 2015
Outstanding service!!!
Customer service, room, package
It was just great hotel service I have ever had. I booked 2rooms for me/my hubby and parents-in-law. It was package which include Dancing water show. The price was very reasonble and great service was given. Check-in staff was so kind and nice. The Show was fantastic and even breakfast also. Very good overall

8.3 Mei Y.
Malaysia
November 23, 2015
Good Stay
Comfort, Convenient, Value for Money