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Excellent 8.5
Based on 1772 reviews

Agoda Verified Reviews

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based on 1772 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

7.7 CHRIS M.
New Zealand
November 29, 2015
Good place to stay.
First time I a Hard Rock Hotel an it was OK. The staff and band at the bar were great.
It was all good. Not fantastic or unbelievable but definite nothing to complain about.

10 jiyoon H.
South Korea
November 24, 2015
Outstanding service!!!
Customer service, room, package
It was just great hotel service I have ever had. I booked 2rooms for me/my hubby and parents-in-law. It was package which include Dancing water show. The price was very reasonble and great service was given. Check-in staff was so kind and nice. The Show was fantastic and even breakfast also. Very good overall

8.3 Mei Y.
November 23, 2015
Good Stay
Comfort, Convenient, Value for Money

8 NG T.
November 23, 2015
nice hotel
Room is big and nice. Staff service is good and friendly.

9.3 KUAN J.
November 22, 2015
good hotel to stay
Convenience,Comfort Room and Value for Money

8.7 peter W.
November 22, 2015
Nice staff, complete shuttle bus destination
Staff can talk english, complete shuttle bus destination, have casino, near other famous hotel, just walk 200mtr
Nice, but the swimming pool just avarage

9.7 Wei T.
November 20, 2015
friendly staff ; efficient service; cosy
It was an absolute cosy experience. The room was spacious. The tv console was great as there were plenty of music / playlist as an alternative to tv programmes. Totally fits the theme of the hotel.

9.3 Yee F.
November 20, 2015
Feels like king/queen
very friendly customer service front desk, room is larger than expected, having 5 star services.
Very Awesome trip. Would come for another stay again if visiting again. A warm welcome given by the complementary welcome drink at Hard Rock Cafe. Sandy pool side to have the beach side feel. Nice view and strategic location to go for shopping/ casinos.

10 LIM K.
November 18, 2015
Amazing stay
Ambiance, Tidy & Friendly

8.7 Shirlene T.
November 17, 2015
good experience
service,amenities, shuttle bus