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Excellent 8.5
Based on 1852 reviews

Recent customer comments

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Excellent



based on 1852 reviews
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 7.6
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Donald L. from United States
Couples
Stayed 4 nights in December 2015
Average
Location (close to poker tournaments), drinks in the Hard Rock restaurant, cant think of a third......
Expensive hotel but only average rooms. Under average when compared to other Macau hotels in same price range. Strange room arrangement with separate rooms for toilet and shower area. Made the overall toilet/shower experience feel cramped.
Reviewed December 29, 2015

Irma G. from Indonesia
Groups
Stayed 2 nights in December 2015
good hotel
Good location, free shuttle bus, and fantastic staff
We stay 2 night at hard rock which is a good one, because the location is very strategic and hard rock have shuttle bus to almost every point in macau
Reviewed December 28, 2015

ming E. from Malaysia
Families with young children
Stayed 2 nights in December 2015
room need some renovation, breakfast daily change
house keeping,security and transportation
Just OK,70%happy about it.
Reviewed December 26, 2015

Fook Y. from Malaysia
Groups
Stayed 2 nights in December 2015
Fantastic
Hotel condition, Location, Value for money
Reviewed December 25, 2015

hong Y. from Malaysia
Families with young children
Stayed one night in December 2015
good
food,room
so far so good no complaint
Reviewed December 24, 2015

CHUNG D. from Malaysia
Couples
Stayed 2 nights in December 2015
Good location
Location, staff performance, comfort
My stay was comfortable, room is of decent size and clean. The bathroom design is a bit odd and you have to stand on the bathtub for shower. Next to Venetian and plenty of free shuttle bus to other parts of Macau.
Reviewed December 23, 2015

Chiu A. from Singapore
Families with young children
Stayed 4 nights in December 2015
a 5-star one-stop-shop-eat-sleep-destination.
excellent services, good food and shopping!
one word... excellent!
Reviewed December 22, 2015

Budi L. from Indonesia
Families with young children
Stayed one night in December 2015
between toilet and bath room are not connected
location and design
nice place to take rest, but unfortunately when need to go to toilet but not connected to bathroom, so it was not too comfort. better put them together so more convenient
Reviewed December 21, 2015

CHIAH L. from Malaysia
Couples
Stayed 2 nights in December 2015
Nice Hotel
Big Room, Big Bed
Reviewed December 21, 2015

Jeffrey S. from Malaysia
Families with young children
Stayed one night in December 2015
Overnight in Macau
Spacious rooms, 2 double and comfortable beds and great location.
The hotel in itself is excellent in terms of location and variety of things to do. Great for kids. Trouble is that we only got our room past 5pm...
Reviewed December 21, 2015


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