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Excellent 8.5
Based on 1814 reviews

Recent customer comments

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based on 1814 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

Chan B.
Hong Kong
September 14, 2015
Great for spending holidays with child
Comfortable room, lots of restaurants, casino, great leisure facilities
Really enjoy the time staying in the hotel. Love the room, swimming pool and lots of restaurants available. Will definitely stay again.

Stephanie C.
September 14, 2015
will stay here again !
comfortable , shuttle bus service ,great staff
the bed and the pillow in the room very comfortable,fast check in and check out...near the airport!

andrew W.
September 14, 2015
Different atmosphere
Calm, clean and comfort
amazingly is nicer than the venetian

Margareth C.
September 12, 2015
Happy stayers
Cleanliness, Dancing Water Show & Wifi
Enjoyable & comfortable

poyu L.
September 06, 2015
location is good, room is big

United States
September 04, 2015
Nice comfort room
Helpful staff, nice playroom at 3/F, clean and comfort room

Wing I.
Hong Kong
September 04, 2015
Clean room and good service
Staffs are friendly and they can help to make reservation of a restaurant. The room is clean and comfortable.

Phongsak C.
September 03, 2015
good hotel
location facility clesness
good hotel

September 01, 2015
Quality control of cleanliness not good enough
Friendly and helpful staff
Kind of disappointed with the quality control of the hotel. A basic cleanliness at the alcohol drink in the room are full of dust. Staff are friendly and helpful.

Vivian G.
Hong Kong
August 19, 2015
Clean, Nice Staff, Large Beds, Smells Good
Clean, Nice Staff, Large Beds
It was a pleasant stay! The bed's comfortable, the extra bed is comfy too! The hotel staff is very nice, and this hotel's hygiene is better than the hotels in Venetian and Galaxy. The shower is not strong enough though, it's something Hard Rock should work on. PS. We had fun in the casino too! Unlike other casinos, the dealers and the managers are much more friendlier and taught us how to play with a smile on their face. This is one of the main reasons why we'll stay in Hard Rock Hotel next time we visit!