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Excellent 8.5
Based on 1813 reviews

Recent customer comments

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based on 1813 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

Wei T.
July 12, 2015
Staffs are very friendly and helpful. Thumb up !
Location is good , Shuttle Bus (Free Transfer), Good Restaurant !
This is my 3 rd times in this Hotel, for the past 04 years . The reason make me come back cause the Staffs are friendly and make you feel at home .:)

Angel C.
July 09, 2015
The 5 star Hard Rock Hotel!
Staff, room, shuttle bus
The room was very clean, spacey and very comfortable. There is a lot of construction going on, so the view is not great. However, it gives a glimpse of the future Taipa, Macau. The staff gets a 10/10 - ask them anything, even to book your ferry back to the Hong Kong Airport. The shuttle buses (wifi included) really go to the most important tourist places, are frequent, and the seats are comfortable. I would stay here again without hesitation.

francis L.
July 06, 2015
nice hotel
staff performance good, shutter bus easy to get it, room clean
is easy to get shutter bus to hotel.. when i reach hotel reception treat very professional.. the bell boy still give many map of city of dreams to me.. shuttle bus waiting area in at basement .. so no need scare raining and sunny day.. when i bec to hotel around 11pm i feel my room lamp is broken so call reception to change, service is very good and i feel very professional.. cos duty manager come with technicia to fix it.. nice hotel

Veni V.
July 06, 2015
A good experience but...
Good service, good location, comfortable beds...
Whenever I travel I make sure I try out Hard Rock hotel at least once. This hotel was nice and all but other hard rock hotels room gives u the hard rock feel but this didn't. Other than that, everything was perfect!

Susanne L.
United States
July 03, 2015
Hard Rock n' Roll
Location, Food, Location
Great place to stay. Fantastic food. Great atmosphere.

Jasmine H.
June 27, 2015

Pey C.
June 24, 2015
Good environment, location
Good service, comfortable and location
Overall it was a great experience will definately stay again

June 23, 2015

Tan S.
June 22, 2015
Clean & Easy Accessable
Overall good experience !!

geraldine S.
June 21, 2015
New experience
Friendly & helpful staffs, nice hotel & casino, near venetian
Nothing much to explore, not very convenient as no free shuttle bus to tourists attractions.1 thing good is near Venetian.