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Excellent 8.5
Based on 1813 reviews

Recent customer comments

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Excellent



based on 1813 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

JESUS A.
Philippines
June 18, 2015
haRD rOCK hOTEL ALWAYS ROCKS!!!
SPACIOUS AND CLEAN ROOM, FRIENDLY STAFF
iT WAS AMAZING, IT'S RELAXING EVEN JUST TO STAY INSIDE THE ROOM. tHE POOL WAS GREAT.

Linshan L.
China
June 16, 2015
good as always
location, vibe, club

Andrew N.
Australia
June 16, 2015
5 Star luxury
Great room, fantastic pool area, friendly staff.
Was made to feel like a rock start from check-in, large luxury well appointed room. All the 5 star amenities expected, including a fantastic pool area. Heaps of restaurants and shopping close by. Would recommend and stay here again. Hard Rock Cafe is great as were the staff. Free shuttle from the ferry also.

TIN L.
Hong Kong
June 13, 2015
Cool hotel in hardware with poor staff performance
Shuttle bus networks. Good branding. Clean.

LU M.
Malaysia
June 10, 2015
Family trip to Hong Kong and Macau
There is no instruction at line up counter.
Even the hotel is wellknown but i am very dissapointed when i checked in and i wad told that the room with non smoking is unavailable. I thought it was fixed when we booked it online.

Lam Y.
Hong Kong
June 08, 2015
overpriced
tidy, with good view, excellent services
its generally a good hotel. but overpriced when being compared with the other hotels in macau of similar price range.

Lai S.
Hong Kong
June 05, 2015
Very good
good service
good service, polite and helpful

sujin P.
South Korea
June 05, 2015
Its nice!!!!
Comfortable,clean, kindful
i wanna live here again when ill go to the maucau!! The hotel staffs were kindful everybody and Room is very clean thanks!

Toby T.
China
June 01, 2015
Hard Rock Hotel good choice & reasonable price
Convenience location, a Wonderful Room, Perfect Swimming Pool
relaxing and comfortable

WONG A.
Hong Kong
May 27, 2015
Swimming pool is awesome
pool, comfort and clean
it was good, will come back for this only during the discount rate. however, one thing about the food that need to be improved. we ordered fish and chips while we were sunbathing beside the pool, i expected that the chips should be those big and think ones, but it was not, it was more like a McDonald chips, no good.