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Excellent 8.5
Based on 1779 reviews

Recent customer comments

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based on 1779 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

8 nuanjan J.
March 15, 2015

9 MUN C.
March 13, 2015
Food, Comfort, staff very friendly & helpful
I loved to stay at Hard Rock Hotel. I might consider this hotel for others places.

8.7 Seow C.
March 13, 2015
Great Location Great Reception Aged Room.
Location. Easy Access to Casino
Great reception and easy access to the casino. Left my baby's toy behind and they found it and returned accordingly with lovely customer service. Wonderful if you bring kids as the newly renovated Kids World is just a lift away! 20% discont to rooms guests ! Nice !

8.7 Yong C.
March 11, 2015
good service
good location

7 TSI F.
Hong Kong
March 10, 2015
Not quite surprise of Hard rock Hotel
Hygiene up to standard, comfortable bed, Good staff services.

10 Leung H.
Hong Kong
March 09, 2015
Good hotel
Place price service

7 Wai-Mei C.
United Kingdom
March 04, 2015
Great facilities
Clean room, nice view, good gym & pool
Room is a bit basic, not what we expected for the Hard Rock brand. The bathroom layout is not practical. Staff were friendly and the facilities are very good.

7 Yuk T.
Hong Kong
March 04, 2015
very good

9.3 Siong T.
March 01, 2015
Pleasant stay
View, Very helpful staff, Spacious room
Great location. Room was clean, comfortable and well maintained. We will definitely come back again if it is not so pricey.

9.3 Mandy L.
Hong Kong
February 25, 2015
Nice hotel
Interior design, clean, good service
the stay is lovely, except that the wifi inside hotel room is very weak. Unable to enjoy the free wifi.