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Excellent 8.5
Based on 1848 reviews

Recent customer comments

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Excellent



based on 1848 reviews
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 7.6
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Lam Y. from China
Couples
Stayed one night in April 2015
Friendly staff
friendly staff, relaxing and convenient
The hotel staff are friendly and helpful. The room is comfortable yet smaller than I have expected. There're less crowded compared to other hotels. Therefore, the atmosphere is more relaxing and suitable for travellers who enjoy privacy,
Reviewed April 09, 2015

SHUN W. from Hong Kong
Couples
Stayed one night in March 2015
Super Nice Hotel
Large, Clean and Comfort
This is my first time to try this hotel. The room is large. It is clean and so comfortable. The people are so nice to us. Also, the hotel is near the downtown. It is a really nice hotel. If I come back Macau again, I will continue to stay in here again.
Reviewed April 07, 2015

Katherine L. from Hong Kong
Couples
Stayed one night in April 2015
Stylish
Modern style, good location and close to shopping area
We went to the dancing water show and it was so convinent staying at a hotel so closeby
Reviewed April 07, 2015

FEI-DA H. from Taiwan
Couples
Stayed 2 nights in April 2015
SO NO
SO NO
Reviewed April 07, 2015

Anton S. from United Kingdom
Couples
Stayed one night in April 2015
Comfortable stay,small rooms,helpful staff
The hotel staff were very helpful,rooms were clean and tidy though the size of the room is quite small compared to other five star hotel in Macau.
Reviewed April 06, 2015

Sammy H. from Hong Kong
Business travelers
Stayed one night in March 2015
Acceptable for the price charged.
The room is clean and big. The location is pretty central in Cotai.
Overall the stay was up to standard. I would rate it 4.5 star. The room is big and clean. Hotel security is good and the staff is attentive and helpful. I don't rate it a 5 star hotel because the quality of the bed and mattress were really bad. You don't have to sit or lie on it you could already see it's not flat! It's concave - the centre of the bed was thinner than other parts. I had back pain after one night of not very well sleep. Also the amenities have rooms for improvement.
Reviewed March 29, 2015

Thomas L. from China
Groups
Stayed one night in March 2015
A non smoking room with strong smoke smell
Room size , price and location
Reviewed March 29, 2015

Thomas L. from China
Groups
Stayed one night in March 2015
Room is old and smell smoky in a nonsmoking
Location , price and room size
Reviewed March 29, 2015

Wai W. from Hong Kong
Couples
Stayed one night in March 2015
Honeymooner
Big room, nice staff, affordable price
Reviewed March 29, 2015

Xiao T. from Singapore
Families with older children
Stayed 2 nights in March 2015
Macau stay
Staff, room size, cleaniness
Reviewed March 29, 2015