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Excellent 8.5
Based on 1840 reviews

Verified traveler reviews

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Excellent



based on 1840 reviews
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 7.6
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sirirak A. from Thailand
Couples
Stayed one night in January 2015
Very good
Clean Comfortable
Reviewed January 25, 2015

Kar L. from Singapore
Groups
Stayed one night in December 2014
GREAT PLACE TO STAY IN
COMFORT, BIG ROOMS AND COMFY BEDS
Reviewed January 10, 2015

Kar L. from Singapore
Groups
Stayed one night in December 2014
EXCELLENT SERVICE , BIG COMFY ROOMS AND BEDS
GREAT HOTEL WITH GREAT SERVICE
Reviewed January 10, 2015

joseph M. from Philippines
Families with young children
Stayed one night in January 2015
very nice Hotel
very accommodating and courteous staff, spacious room and efficient shuttle services
it was very pleasant. Highly recommended.
Reviewed January 07, 2015

dewi R. from Indonesia
Couples
Stayed one night in December 2014
amazing hotel
great hotel, near to venetian hotel and city of dream , near to shuttle buss
very freindly and helpfull staff , near to venetian hotel, and city of dream, the room size is big with beautiful view to venetian hotel. if i go to macau i want to stay in hard rock hotel again.
Reviewed January 05, 2015

Polly W. from Hong Kong
Couples
Stayed one night in December 2014
very good
location, location, location
The location is good
Reviewed December 31, 2014

LAM K. from Hong Kong
Business travelers
Stayed one night in December 2014
Bad hotel that I ever had in Macau so far
Location is good, shuttle bus schedule location is nice.
Be frank, I've stayed over 20 times in Macau hotel but it was the worst experience that I ever had. The hotel only offered one key card to the customer. Despite asking for more, but they insisted you must have registered another customer Identity to have it. They stated it was their procedure and later also said this is the Macau government regulation. They refused to disclose based on which regulation or disclose their procedure. Later they claimed this is their practice and no procedures at all. Ridiculous!
Reviewed December 28, 2014

Peggy C. from Malaysia
Families with young children
Stayed 4 nights in December 2014
Great stay at hard rock hotel
The people there, the Bus shuttle, location in general
Reviewed December 23, 2014

maggie T. from Malaysia
Families with young children
Stayed one night in December 2014
Good Hotel
Location, cleanliness and comfortable
Good
Reviewed December 22, 2014

Mak K. from Singapore
Solo travelers
Stayed one night in December 2014
Review for Hard Rock Macau
Great location as it is near to the airport. Comfortable room and great design and themes.
Pleasant and good. They included a free performance/show. Staff were friendly and they gave free music downloads. Good stuff.
Reviewed December 19, 2014