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Excellent 8.5
Based on 1814 reviews

Recent customer comments

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based on 1814 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

Brian B.
October 24, 2014
The room picture is different with the real one
Good location, clean, and free shuttle bus
Actually is quite disappointed stay at hard rock hotel. Firstly, I wanna stay here because I saw their room in agoda pict looks good. But when I looked by myself, the room looks like standard apartment. Their price is almost same like Venetian. But I recommend u to stay Venetian compare here. When I did check in there, i need to queue like 4 people. They need improve their services to make guest wait for a long time. The best thing here is they have good free wifi and location at City of dream that provide many things like shopping mall and some of attraction

Stanley C.
October 22, 2014
Excellent experience
Friendly staff, nice and clean room
Great stay at this hotel. Will stay here again when the next visit

Zhen Z.
October 21, 2014
cool design
location,stylish,pool opening hours
comfort and well located,swinmming pool opens till 10:00pm

South Korea
October 20, 2014
modern, simple and good
kindly reception, fine view and clena room
all staffs are very kind and the room is very simple and clean and beautiful view. various shopping malls are good place for shopping. recommend this hotel for family travelers and private traveler

Benny S.
October 19, 2014
Royal Awesome Hotel
Location, view, confortable
the location was good, near a tourism sites and a casino. The hotel's light at night are awesome. the room was big and comfortable, we got a good view from our room. the room is clean and nice.

William A.
October 18, 2014
New Place at Macau to Visit
Room Comfort, Staff and Overall Quality
I stayed one night at this hotel during visit to Macau, is a great location situated at Macau where Hard Rock Hotel provide shuttle service to most of tourist place. Near to Airport and opposite was The Venetian Resort. Great hotel and I will stay here again for my second visit to Macau.

Hong Kong
October 18, 2014
Nice experience
Location , clean , friendly staff
Pleasure trip

Kwok L.
October 15, 2014
very good
good swimming pool, good location and comfortable room

October 13, 2014
wonderful experience !!
beautiful view , swimming pool & big room

Herman C.
United States
October 13, 2014
Pretty good hotel on the strip
location was on cotai strip, house of dancing water theater is here, connected to City of Dreams
casino seems a bit smaller than others. But worst part of this complex is there is not a big food court, just a few and quite expensive restaurants