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Excellent 8.5
Based on 1774 reviews

Recent customer comments

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based on 1774 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

10 Meng S.
September 15, 2014
Good Hotel
Ambience, service, convenient location.
The Hard Rock Hotel was a fantastic experience. Came for a celebration, left with a smile. Great service and ambience. Thanks Hard Rock!

9.7 Anne B.
September 13, 2014
Great trip
Food, staff and pool

9.3 Sherri C.
September 12, 2014
Hip Place
Friendly, accommodating & helpful staff, clean, quiet and good view.
Very satisfied.

9.3 Lim C.
September 11, 2014
Nice Hotel
Free Shuttle & Big Bed
Stay there for 2 nights. Room was big and clean. Hotel provide free shuttle to varies tourist spot. Overall satisfied with the stay.

9 Ronnie T.
September 11, 2014
Macau weekend getaway
Room, Dining and Entertainment
The hotel room is nice and cozy. The food at the casino restaurant was tasty and the atmosphere at the Hard Rock Cafe was fantastic. Overall I had a very nice and enjoyable at the hotel and looking forward to another stay at the Hard Rock Hotel.

5.7 Lisa Y.
South Africa
September 08, 2014
Hair in my bathtub
There was hair in my bathtub which totally put me off this hotel. After staying at the Hard Rock in Bali, I expected this Hotel to embrace the rock vibe that one has come to expect from the franchise, but it failed to deliver.

7.7 Boon T.
August 27, 2014
Not too bad but room for improvements..
Spacious, Comfortable
The room was spacious. However, it seems that it was unoccupied for quite sometimes. Dust can be found at the bar area and on the pillow. Hope to see improvement on the cleanliness.

8 lee C.
August 18, 2014
when i check in the hotel..staff is nice and is clean and relax feel.

8 Fong F.
August 07, 2014
very good hotel
convenience, casino , nice food
this is good hotel that i will live in again in future.

8 Fritz E.
August 05, 2014
Decent Hotel for stay in Macau
Location Casino Shuttle Bus
Hotel is okay, nothing special nor bad, everything is decent. The good thing is this hotel has many shuttle bus to many location so you can go everywhere in macau just from hotel bus lobby. The biggest minus is this hotel doesn't have restaurant but the room dining service is good and price is acceptable.