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Excellent 8.5
Based on 1767 reviews

Recent customer comments

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Excellent



based on 1767 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

10 lim L.
Malaysia
December 27, 2013
comfortable & good service
good service , good place & good for shopping
awesome ...good service and nice place for shopping...

10 Haji M.
Brunei Darussalam
December 27, 2013
A great day in hard rock hotel macau
1. Nice hotel 2. Casino 3. Friendly staffs
It's hard rock!! Very comfortable, easy access to hotels, good services, love to stay there!! Thanks again agoda!!

9.7 Rostina B.
Malaysia
December 26, 2013
The Best Hotel to Stay in Cotai-Macau!!
Large Room, Good Location, Value for Money
It was splendid! The hotel was great! We got "celebrity" treatment by the stafss!! Really feel like a "rock-star"!

8 GAN P.
Malaysia
December 26, 2013
Great stay at the hotel.
Definately the good service, nice big clean rooms and convenient bus shuttle service.
Very good memorable stay at the hotel, would like to visit the hotel again.

8 CHEE C.
Malaysia
December 22, 2013
free wifi, big room and free shuttle
free wifi, big room and free shuttle

10 Sie T.
Malaysia
December 16, 2013
AWESOME!
Awesome room, location and people!
My first time staying in Hard Rock Macau and it is definitely not my last! I received a very warm and friendly welcome from the lobby staffs. The check in was speedy. The staffs were extremely friendly and helpful. I loved their energy! The hotel staff gave us a room with an awesome view, we could see the Venetian just right across us! The hotel staff who brought us and our luggages to our room, showed us around and explained the room facilities etc. His professionalism was very much appreciated! There are shuttle buses provided to other casinos, tourist attractions and the ferry terminal. When we checked out, they even helped us with purchasing ferry tickets and also recommend some places of interests to go to. Thumbs up to all staffs of Hard Rock Macau. You guys are fantastic! Thanks for making my stay memorable!! ROCK ON!

7.3 Choon L.
Singapore
December 14, 2013
nice place
nice place good food and shopping

8 Rina H.
Indonesia
December 13, 2013
Amazing attraction
Nice location with 5 star entertainment and value able hotel
A lot of activities for families with young children, nice attraction in the evening such as The Dancing Water, Taboo, etc. easy access to other places in Macau with free shuttle bus. And a lot of choice for foods, from local to international foods, don't forget to visit Hard Rock Cafe Macau when staying in Hard Rock Hotel.

9 Chee T.
Malaysia
December 11, 2013
Excellent service and great hotel
Good service from staff, free shuttle to ferry terminal and major hotels
Took the free shuttle bus from ferry terminal to hotel. Speedy hotel check in. During check out, we left our luggage there for few hrs. Upon luggage collection, the staff brought all our the lugages all the way to shuttle bus. The hotel service is really great and I will definitely come back again.

9.7 GAN H.
Malaysia
December 04, 2013
Superb & Comfort
Friendly Staff, Cosy Environment & Large Room
Attentive and friendly staff, large room and comfy bed, fast internet wifi connection, close to shopping area and easy access to public transport.