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Excellent 8.5
Based on 1768 reviews

Recent customer comments

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based on 1768 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

7.7 Franki S.
October 22, 2013
not bad. but the desing of. room is a little weird
free wifi, friendly staff, location

October 21, 2013
Very good. Excellent
Clean, big, nice casino, nice staff, nice food, disco, pub and restaurant.
Very satisfing stay. Gd for honeymoon. Worth to stay at this price. Good location also , near by most biggest casino malls.

9.3 Joan C.
October 17, 2013
excellent stay
big room, comfortable bed, friendly staff
Our stay at Hard Rock Hotel was good. The rooms were big and very comfortable beds. Staff was friendly and efficient.

8.7 Marianne T.
October 13, 2013
efficient and clean
location, shuttle service, staff
All good, except to switch on the bath taps in the bathroom was an issue as the glass covering part of the bath, is too wide , so one can't reach the taps, unless you physically step in the bath first, only then you can reach the taps. I am Caucasian so quite tall in comparison to Asian people and if it was already a problem for me, I hate to think how the Asian people cope.

8 TS L.
October 08, 2013
Great hotel. Very centralised,
Great view ! Big room and big bed,
Excellent with great room service at early morning hours. Very grand hotel with lots of fun place you can straight away start your holiday when u step into the hotel...

7.7 SIHUI Y.
October 05, 2013
definitely I will be back!!!
Casino, location and ambience
this is a well presented hotel with a great atmosphere in a convienent location right in the middle of the city of dreams complex. the staff are very helpful and friendly. this hotel manages to combine a first rate presentation with a homely feel, we felt right at home straight away. the facilities are first class and the restaurants excellent.

9.3 YEOH T.
October 05, 2013
Comfortable,nice view n excellent room
Comfortable bed,nice pool view and cool small bar
Staff ate freindly. Clean, nice and comfortable room for customer.

9.3 LAW P.
Hong Kong
October 03, 2013
AWESOME HOTEL.......IT'S ROCK!!!!!!!!!!!!!!!!!!!!!

9 wengsan C.
September 29, 2013
Very comfortably and bell boy excellent service
Luxury comfortable and service and room are large.
Very satisfiactory and comfortable to stay and enjoy the entertainment the water land show.The center lobby about the mermaid is very special and beautiful .the only thing to improve is provide each room with two free drinks at your cafe just like Venetian which I check in the other night.

8 Ke W.
September 24, 2013
Nice stay
Nice room good location good casino
This was my first time to Macau. It was a nice trip. Hotel located at a very convieniant location sorranded by many nice hotels and casino. Easy to get to other casino and hotels. Rooms are big and nice and clean. It was a great stay. Staff there are very friendly too!