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Recent customer comments

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based on 1717 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

South Korea
February 05, 2016
Nice Hotel
Nice and Clean Hotel here in Macau

9.3 Graciela P.
United States of America
January 29, 2016
Great service
location, service, comfort
Excellent! we had a couple of issues with our booking that morning, which was my fault but the staff at the Hard Rock did everything they could to accommodate us. Everyone was friendly and helpful. The rooms were clean and we had a great view. I think having free breakfast with the price we paid would be better but overall a great hotel.

7 Zi L.
January 26, 2016
modern wonderful hotel
environment, location and value

10 Angelita G.
January 18, 2016
Hotel Condition/Cleanliness
Room Comfort/Standard Value for Money Hotel Condition/Cleanliness

8.3 Wing L.
Hong Kong
January 19, 2016
Hard Rock Hotel
- better have speaker for Android phone users

9.7 ELENA K.
January 15, 2016
location is the main
location, staff, view
Second time here. Clean, good staff. Give room with view to Venetian. Comfortable shuttle bus. Pleasant to visit perfomance "The house of dansing water". One minute from my room.

8.8 panot J.
April 06, 2016
Beautiful and modern room
The room is nice design and so clean. Good staffs and great location. Opposite the Shopping area which is 3-5 minuite walk. Good service , housekeeper came to take care everyday.

10 Xue L.
January 16, 2016
Good stay
casino hotel,comfort room,good services

8.7 Chang J.
January 19, 2016
Nice stay at Hard Rock Hotel
Friendly & helpful staff, Centrally located, comfortable room
Overall satisfied with the stay at Hard Rock hotel Macau, we welcome by friendly staff, fast check in, staff were ready to help, comfortable & clean room. The hotel was centrally located where we can hang around in Macau.

January 15, 2016
Nice staffs
Staffs and design of hotel