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Excellent 8.4
Based on 3805 reviews

Recent customer comments

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based on 3805 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.5

Gordon L.
September 04, 2015
Poor Staff
Room, Casino, Location
The staff here are good, but the management team is awful. I booked this hotel for my wife and I, but her flight was delayed and she was forced to fly back to Hong Kong a week later. When I talked to Agoda about changing they said they had to talk to the hotel managment. I sent in a letter to explain my reasons as requested. They denied it. They gave no reason why. As such I had to go by myself to our anniversary hotel or would just have to eat the money. The hotel staff who work there were nice enough. the hotel room is nice enough, the location near the Venetian is great (connected via a bridge), but at the end of the day I just warn those booking that the management has 0 personal touch or feeling. I will not stay here again.

Phongsak C.
September 03, 2015
good hotel
location facility clean hotel
good hotel

Choong K.
September 02, 2015
Great hotel and wonderful service
clean room & comfortable furniture,nice staff & all the special request meet expectation,great location
It is a fantastic hotel with great location & shuttle bus service.Excellent food quality & room cleanliness.Efficiency of in room dining & check in procedure.Super valuable for money.

Wing H.
Hong Kong
August 31, 2015
good service!
sevice , shuttel and clean room

Kathy T.
United States
August 27, 2015
Comfortable stay

Gary L.
August 24, 2015
Bring the kids to Macao!
Clean rooms, free wifi, casino
Stayed at this hotel because my buddy & I wanted to hit the black jack tables and get a few hours rest before headed home the next day. The hotel buffet lunch is value for money. It's just like the sheraton next door. Nothing fancy but if you're just here for a short stay, this is the hotel for you.

Sek W.
August 24, 2015
Comfortable cleanliness and friendly
Comfortable cleanliness and friendly
Enjoyable , I would recommend to my friends

August 23, 2015
Great stay
Location. Food. Attraction.
It was one of my best stay in Macao. So close the venetian shopping area.

August 22, 2015
Standard 4 star hotel
Location, Food and Casino
Great hotel, this is my 2nd stay at this hotel. I will come back if the price is reasonable

Jada L.
South Korea
August 16, 2015
Macau Holiday Inn
Pillow, location, bathroom
The heavy doors at front lobby was never opened for us (total of 8 times that we had to go through). Proximity to Venetian and City of Dreams make it accessible to shopping and sizable casinos even though the Holiday Inn itself lacks those amenities. Staff were generally friendly. Best part was the pillow selection in the room.