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Recent customer comments

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Very good



based on 1384 reviews
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 6.9
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for money 7.5
  • Food/Dining 6.5

MOHD Y.
Malaysia
December 09, 2012
wonderful hotel
very nice view
this is wonderful hotel located at the hill of Guia. the view as magnificent and very nice.

Tan L.
Malaysia
December 06, 2012
Small room and clean
Should check it out
The place is quiet and clean. The staff so far is very friendly.

KIN C.
Hong Kong
November 26, 2012
Small size hotel with reasonable room rate.
Good view for watching Macau Grand Prix.
The hotel is small size and the location is on the mid level of the mountain. We can watch the Macau Grand Prix at the roof of hotel without any charges. It is also a good view of it. The staffs are nice and helpful. We highly recommend to choose it and will come back again in the near future.

CHAN M.
Singapore
November 26, 2012
Lovely hotel but unfriendly receptionist
Nice view
I stayed at Hotel Guia Macau for one night, would advise to take a cab from city to the hotel if you are carrying lots of luggage or bags as you will definitely have to climb up a hill which my wife was having trouble with that. I stayed for 1 night in a lovely room at the 5th floor with lovely view of Macau from our window. From the window we can saw the lighthouse which is worth visiting. The room is small but clean with comfortable beds. It's a 5-story building & we enjoy having drinks on the roof top garden, the wind was chilling but was comfortable. They have free shuttle bus service but it does not leave frequently. We checked out from the hotel around 11.30am in the morning and the receptionist said that the free shuttle bus to the ferry terminal is scheduled at 1:30 in the afternoon. So we decided to take a taxi to ferry terminal. The unfriendly receptionist does not want to help us to get taxi.... so we carried our luggage and walk all the way down the hill to the street to get a taxi from our own.

Chan Y.
Malaysia
November 26, 2012
great hotel, but location not very strategic
cleaniness
Clean room and toilet, fresh air from the location when open windows. provided a great place to take photo of sightseeing at night. The staff are helpful.

Luis T.
Philippines
November 26, 2012
Good hotel, but needs new towels..
Hotel is well maintained, staff are frendly.
this is my second stay in hotel guia. hotel is small and cozy with friendly staff.. it has a restaurant with very good chinese food.. the overall stay was fine except that the towels are old.. i went up to the cleaning lady, and although she couldn't understand english, did her very best to get for me better towels.. unfortunately the towels in her trolly are all the same, and not up to the standards of such a nice hotel... i rate the room comfort/standard with a 2 only because of the towels, everything else was great..

Peter G.
Singapore
November 24, 2012
Small but pretty hotel at a quiet neighbuorhood
Pretty, welcoming and quiet
Nice and comfortable hotel with reasonable service but very inaccessible due to location. Hard to get a cab and hotel seems not helpful in this aspect.

Mateus G.
Brazil
November 21, 2012
Good location not so good rooms
Location.
The window in our room was toooooo small. I think because of this the room was very humid with a strange smell. Ah! And we found a cockroach, which enter in my luggage and I almost got crazy!!! Our friend's room was very different with a huge window... So if you stay there, at least ask for one of those rooms.

LI K.
Hong Kong
November 20, 2012
Nice to watch car racing
The roof top is good for watching car racing. My kids loved it very much.
If you love car racing noise, I would recommend this hotel to you for its close to the racing track. If you want to have a better view watching the race, you ought to choose the room facing the track (certainly room price would be different). Hotel restaurant charged $100/head for special table watching car racing. It was not necessary as you might watch the race on the roof top instead.

Mui C.
Malaysia
November 19, 2012
Not too good location but overall is good
Clean, freidnly staff, comfortable
We carried our bag and climbed up all the way thru a small hill as its location is on top hill. But it's worth. Very comfy and nice. And affordable too. Can give it a try!