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Recent customer comments

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Very good

based on 1368 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 6.9
  • Room Comfort/Standard 7.5
  • Staff Performance 7.6
  • Value for Money 7.5
  • Food/Dining 6.5

8.3 Ka K.
Hong Kong
December 19, 2012
Comfortable Hotel at near a scenic viewpoint
close to a scenic viewpoint, quiet
This hotel is, although a bit far away from other tourist places(e.g. casinos), is a very quiet place to live. the interior of the hotel is well-designed and comfortable. there is a little cafe on the roof, which provides a good view of Macau. You can order drink there and spend the evening undisturbed. The hotel is located near a scenic viewpoint, so if you are going up the hill, take cable car, explore the park and then head back to the hotel. Staff are nice and rooms are comfortable. although not especially outstanding, they are above average for the price.

8 Kok S.
July 03, 2012
Lovely hotel and service with a smile
Clean, comes with complimentary drinks and an airport shuttle to zhuhai causeway.
The stay was good, bed was good. Pleasant environment, with wifi and the receptionists are friendly enough to be willing to help us arrange a free shuttle service to the causeway.

8.7 Darshen S.
July 04, 2012
Great cozy room with a pleasant view.
Front office service excellent and attentive.
Overall the saty was pleasant. Good value for money.

6.3 TAN J.
July 13, 2012
A hotel located uphill
rooms ok.. free shutte service from hotel to Zhuhai custom
Room condition ok but quite tiring to climb up the slope to reach the hotel.. quite some distance from Macau sightseeing locations...

5.7 Beltran C.
August 03, 2012
great location but small rooms
great location, great view of the city
I got 2 rooms for me and my family because the rooms are too small with small hard bed. I was not able to sleep well and I had backache in the morning because of the very uncomfortable bed, and the food was tasteless. The good thing only is, it has a great view of the city and the area is very peaceful and quiet.

June 20, 2012
Small but clean rooms
The hotel provides free shuttle service from ferry terminal and other strategic places. Wi-fi is also available.
It was raining during our stay so were not lucky to enjoy sightseeing or relax at the hotel rooftop. We could not walk also as suggested from other comments because of the rain. A good alternative was to go to adult club which was just located in the hotel basement but you should be prepared for a "forcible" tips! The hotel is not recommended during rainy seasons, a family with kids or if you are not fun in walking or hiking!

7.3 LO Y.
Hong Kong
June 21, 2012
nice service
the deluxe room size is narrow but comfortable. the staff was provided nice service for us the television was out of order

7.3 Liuying C.
June 01, 2012
wonderful hotel, nice located and easy access to f
three star hotel but worth the money
I stayed there for three nights with my mom. It takes 60-70 MOP to get to the hotel by taxi from the airport. Greeted nicely by the reception and the room was just clean and cozy. The hotel is close to Guia Lighthouse, which is all the way up the hill. From there, you can see the wonderful view of Macau. Other main tourist attractions are also within walking distance and the hotel itself was surrounded by some restaurants which serve local cuisine.

7.3 paul C.
June 01, 2012
Nice hotel away from the hustle and bustle
For the star rating this hotel lives up to all expectations including cleanliness, helpful staff and a very pleasant hillside location
Travellers should be aware that this hotel caters predominently for an asian clientelle and therefore the restaurant serves only asian food for breakfast, lunch and dinner. As this hotel is a 10 minute drive away from town and on a hillside, then alternatives to the hotel dining are not within an easy walk. However for good value accommodation and a free shuttle service you should seriously consider this hotel.

6 Tsang H.
Hong Kong
May 23, 2012
Poor location, poor service and very small room
the room is clean
we returned to our room at 10:25 am after a morning walk and was locked out of the room. it was a hazzle to get people to unlock the door. the housekeeping lady complained to a co-worker that she was very busy, implying that we were adding more work for her. i came out to get a roll of toilet paper and was again locked out. the housekeeping lady insisted that i had to go downstairs to the front desk to get another key although she had just opened the door earlier!