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Recent customer comments

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Very good

based on 1381 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.1
  • Location 6.8
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.5

Norman Z.
United States
August 18, 2012
Best location with nice view
Comfortable room and hall
Both interior and exterior is perfect. But need to improve the speed of wifi system.

Norman Z.
United States
August 17, 2012
Best location and great room
Near the nicest park, great view.
it is a excellent hotel with a nice look of interior and exterior. also, the roof garden is so nice. but the wifi system is too sllow in any floor.

Chee Y.
August 15, 2012
nice quite hotel on the hill side
quiet, peaceful and away from the crowd
nice quiet hotel situated just next to one of the must see attraction- Guia Fortess however, away from amenities and not really accessible for elderly or the wheel chair bound. walking is possible from Star World Hotel- 15mins approx. or cab MOP$20 Room is disappointing thou. Tiny little room as compared to the photos posted on the website. Can't even find a space to place our luggage, eventually, have to put it on the one and only study chair. Mattress is hard type- typical chinese hotel. Hotel provides transfer from the ferry terminal, just need to call them when arrives at the ferry terminal, or cab MOP$25-30 free wi-fi at the lobby

Mariusz T.
August 10, 2012
Lovely hotel and service with a smile, Great locat
Nice hotel with friendly service. At the reception you can communicate in English (which is not so obvious in Macau). Rooms clean and comfortable. Additionally, it is free internet access (Wi-Fi). Maybe it is a little slow, but as someone does not intend to watch the letterhead on YouTube, that's good enough. Very good location in the center of the island (Macau). The only drawback, which may be mentioned is that, however, to any center aimed at tourists need to go 10-15 minute walk.

Beltran C.
August 03, 2012
great location but small rooms
great location, great view of the city
I got 2 rooms for me and my family because the rooms are too small with small hard bed. I was not able to sleep well and I had backache in the morning because of the very uncomfortable bed, and the food was tasteless. The good thing only is, it has a great view of the city and the area is very peaceful and quiet.

Liming Z.
United States
July 27, 2012
Guia right at your balcony
Natural environment, close to Lisbon.
Guia is unique. When standing on the balcony of your room, you can view Guia lighthouse. It is unique, so not proper for anyone. Especially those who first time come to Macau. Those who first time come here and choose Guia would almost isolated from all historical sites while if choosing some other hotel might give them a chance to walk around lovely streets at early morning.

Zhong L.
July 25, 2012
right next to guia lighthouse
quiet, near the hill top
rather expensive for a boutique hotel, but clean and spacious. not very convenient to go to town, about a 20 min walk, cabs are not very frequent in this area. 10% discount at the restaurant downstairs with presentation of key card

chuk K.
Hong Kong
July 14, 2012
nice hotel
have a balcony, great! a great jogging route, good
very nice it's a nice hotel to stay esp without casino

July 13, 2012
A hotel located uphill
rooms ok.. free shutte service from hotel to Zhuhai custom
Room condition ok but quite tiring to climb up the slope to reach the hotel.. quite some distance from Macau sightseeing locations...

Barrie B.
July 05, 2012
Great value and good service
price, staff helpfulness
finding reasonable accomodation in macau is not easy - but our recent stay at hotel guia proved to us that it can be done. the location is a little inconvenient as it is up a small hill - not too difficult and taxis are cheap (but difficult to find unless you are outside a casino) a bus stop nearby also helps (buses 28c, 6 and h1)so it is not a major problem. being up the hill - it is an easy walk to the lovely park nearby for morning walks etc. the staff were efficient and friendly. they were particularly helpful in calling up the shuttle bus to take us back to the ferry, and we were suprised when the front desk told us we had left a mobile phone in the room on checkout. great to find honesty these days. the rooms were a little dated, but clean and housekeeping does a great job. the beds are the usual chinese concrete slabs, but not as bad as some we have used in china. the tariff included a chinese breakfast which was fine. the was an american breakfast option, but not sure what it cost or what it offered. overall, great value, clean rooms and courteous staff. we would be happy to stay there again.