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Excellent 8.6
Based on 2452 reviews

Recent customer comments

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based on 2452 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 7.9

hui S.
Hong Kong
August 12, 2014
everything is good
good services, good intertainment, good location

Anil M.
August 10, 2014
Meet expectation! Could be better!
Location, close to the casino. Room was pretty unique japanese style.
overall ok. nothing much to complain about except it's time for the hotel to improve/replace their outdated room door cards. constantly fails and need to get a new one. probably best to just give people keys instead.

Man C.
August 08, 2014
Value for money
comfortable, clean and quiet
The hotel is nice and comfortable. Clean and tidy. can use the wave pool of the Galaxy complex. The location is convenient

Yan C.
Hong Kong
August 07, 2014
Excellent Service
Staff, amenities, gifts
I had an enjoyable stay in Hotel Okura Macau, they well prepared my birthday and also giving me a little gift when check in. Thank you so much!

Hong Kong
August 01, 2014
Galaxy is better than Okura
Big swimming pool
Try this hotel for first time, like hotel swimming pool, but the room is not nice, no free drinks in mini bars.

South Korea
July 30, 2014
nice hotel good
Night view , Spacious rooms, Good kids space

Rabinder J.
United Kingdom
July 26, 2014
Great hotel ,
Rooms were really nice

Yat H.
July 26, 2014
One of the best hotels.
Location, Staff Performance and the pool
Very good experience, not much to complain.

Hong Kong
July 26, 2014
Need child playground
Quite expensive room rental Need a big child playground with babysitter Need more food selection, very limit in food provided. And quite expensive Good in transportation networks to other places Not very clean inside the shuttle bus Not very clean in the swimming pool

Hong Kong
July 25, 2014
Big room , clean
Very good But quite expensive