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Excellent 8.6
Based on 2486 reviews

Recent customer comments

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based on 2486 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 7.9
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thomas N. from Philippines
Stayed 4 nights in May 2016
great place kind staff 👍👍👍
its a bday treat for so amazed with view from our room..i enjoyed it so much that were planning of coming back with the kids..thank you Hotel Okura you made my bday so memorable😍💕
Reviewed May 22, 2016

Wai T. from Hong Kong
Solo travelers
Stayed one night in January 2016
Good Hotel
clean and tidy and comforble
Reviewed May 17, 2016

SUK L. from Hong Kong
Stayed one night in April 2016
Birthday Celebration
Location is good, clean and neat Japanese Style room design. Very comfy room. Good for couple. Value worth.
Reviewed May 07, 2016

kwok S. from Portugal
Stayed one night in April 2016
Clean and comfortable
Very good, convenience, clean and comfortable
Reviewed May 06, 2016

WAI H. from Hong Kong
Stayed one night in May 2016
Relax hotel
Overall is very good, but the pillow too soft to sleep.
Reviewed May 06, 2016

Chaocho Y. from Taiwan
Business travelers
Stayed 2 nights in April 2016
Convenient location
Has free shuttles from airport and to other hotels. Clean rooms.
Reviewed May 03, 2016

Kai L. from Hong Kong
Families with older children
Stayed one night in June 2015
Great hotel for kids
Great location and facilities, Clean and Nice Deco
Reviewed April 30, 2016

Hiu L. from Hong Kong
Stayed one night in April 2016
Reviewed April 25, 2016

Che H. from Hong Kong
Stayed one night in April 2016
Fantastic Stay
Received the most welcome when we arrived. Staff on the club were extremely helpful and all putting on the best smile. Very accommodating to our request and offered lots of local attractions tips. As a frequent traveller to Macau, I would say this hotel is the best so far, compare to all the luxury hotels in Macau I have ever stayed.
Reviewed April 25, 2016

Wendy C. from Australia
Solo travelers
Stayed one night in April 2016
No comment
Reviewed April 23, 2016