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2015
Excellent 8.6
Based on 2485 reviews

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Excellent



based on 2485 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 7.9

Shui Y.
Canada
July 28, 2013
Always Delightful Stay
Lovely room, spectacular outdoor pool, amazing food
As always, Okura is an amazing place. Of the 2 hotels (there are a total of 3) we stayed at this resort complex, Okura is the one we go back the most often. It is a bit more pricey than Galaxy Hotel, and there are no free mini-bar items as they give away in Galaxy Hotel, Okura gives you the tranquility yet instant access to a world of entertainment & worldwide cuisines. It is just delightful to be back. The stay is always too short for us here.

Yin C.
Hong Kong
July 25, 2013
Beautiful, relaxing
quiet, clean
Feel disappointed. I went to Macau which is mainly celebrate my husband's birthday. We have communicated with hotel for about 20 emails to arrange the special arrangement for the birthday. At the end, we only receive a small piece of cake and a bottle of red wine. We have gone to different hotels to celebrate for few years. We never received such service. As a 5 star branded hotel and over $3000 per night, we did not expect such poor service. Only 1 hour late check out and such small piece of cake ( just like a cake cost $5 -6 from Maxims cake shop), No simple decoration in the room . But it was different from what the email said. I will never stay in this hotel again.

gyuwon S.
South Korea
July 24, 2013
Loose fitting, kindness Beauty
Loose fitting, kindness Beauty
Halgot songs go in life without regret that the hotel would highly recommend

gyuwon S.
South Korea
July 24, 2013
The best hotels
Beauty kindness comfort
Halgot songs go in life without regret that the hotel would highly recommend

Daisy W.
Hong Kong
July 24, 2013
Good service
Nice indoor swimming pool; good service; japanese environment
too many mainland tourists, very noisy. The indoor swimming pool is really nice, very calm.

Leung Y.
Hong Kong
July 21, 2013
Good view
Excellent in services, views, and convience
Excellent in services, views, and convience Good experience in this hotel Wonderful place

Yat C.
Hong Kong
July 20, 2013
Nice hotel
Friendly staff, fast check in out, large shopping mall
We enjoyed the stay at Okura hotel and we will stay there again for our next trip.

Yat C.
Hong Kong
July 20, 2013
Overall is the best
Nice hotel, big shopping mall and fast service
It is a good experience and we will come back again.

Yat C.
Hong Kong
July 20, 2013
Great hotel
Nice room, friendly staff
Overall service is good and it was a good experience!

Chan B.
Canada
July 17, 2013
Excellent Location
Nice swimming pool, excellent customer service, good food
Everything is perfect, I like their food and their swimming pool. They have special wave time on the swimming section and also excellent customer service will everything explained well.