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Excellent 8.2
Based on 7699 reviews

Recent customer comments

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Excellent



based on 7699 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

LIM B.
Malaysia
November 04, 2012
Great hotel with excellent service
Great location within the city
Have a pleasant stay there. Recommended for all. Been upgraded to their royal tower room. Very clean with nice interior decoration. All of our request been fulfilled. Five star hotel with five star service but with four star price. Definitely will come back for a second time.

Margie D.
Philippines
November 04, 2012
Clean, spacious and elegant room
Free room upgrade to Royal suite, free mini-bar, excellent toiletries, near Senado Square
Had a lovely, comfortable and relaxing stay in this hotel. The Royal Suite is beautiful, spacious and has a good view. It had a faint smell of cigarette though. If you are not a gambler, there isn't much you can do in this hotel but going places is never a problem since you can use the shuttle buses of other hotels which have stations just across the street. For restaurant choices, we just cross to Grand Lisboa though there are some good restaurants at hotel Lisboa too . The room rate is not bad at all considering it's a 5-star hotel.

chan K.
Hong Kong
November 03, 2012
Lovely hotel
good position
style 5 star hotel, Lovely old history hotel, very good position, like the room toilet too.

ron Z.
Australia
November 03, 2012
very nice and good location
free mini bar rooms were great and staff friendy
A very enjoyable stay, the check in with Carol was good as she was friendly helpful. Dialling room to room would be easier if you didn't go through the operator. House keeping staff were hard to communicate with english. Would stay again.

Shiew C.
Malaysia
November 03, 2012
Nice hotel with very good location
Free Canned drink in the mini bar!!
Stayed 1 night there. The hotel is very near by to most of the attraction thus, very convenient and we walked and visited few places of interest.

YING C.
Malaysia
November 02, 2012
Great Location and Room
Middle of macau island
The room is damn great and nice. will recommendment to friends...

israel S.
Israel
November 02, 2012
nice hotel - great location
location, casino
i stayed at the renovated rooms, very nice room, clean free mini bar, very good service. resonable price. i liked the hotel very much. recommended

Lenny H.
Indonesia
November 02, 2012
old but still nice
centre of town
great hotel even already old enough.like macau's hotel eventually. casino,shopping centre and restaurant

Gene N.
Philippines
November 02, 2012
grand entrance
near to anywhere
with old fashioned interior.free minibar (soda,water,juice)very accessible.

CHENG O.
Australia
November 01, 2012
good location
good location, room, restaurant and facilities.
very good location. the restaurant is good and affordable. shuttle service is good and frequent and staff is courteous and helpful. the room facilities are very good and the air conditioning works very well. the only drawback is the smell of cigarette smoke as you enter. maybe the exhaust system needs to be upgraded. i stayed in the non-smoking room and there was no smell in the room. generally, it was good and affordable.