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Excellent 8.2
Based on 7797 reviews

Recent customer comments

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Excellent



based on 7797 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

Michael R.
United States
March 22, 2015
Grande Dame hotel
condition of rings and facility, great restaurants, fantastic location
Second visit, we love the way they present first class quality throughout. Staff are always helpful, even security guards speak English and will help you find things inside the common areas. All the restaurants are amazing but not cheap. Portions are large so my wife and I shared several meals we were very satisfied with all food and great service. Rooms are pleasant, calming, and comfortable

Ma. S.
Philippines
March 22, 2015
awesome location, really old and creepy hotel
1. location 2. free mini bar drinks 3. staff
The hotel location is really good since the tourist spots are walking distance. They inform you about the free drinks at the room mini bar. The above somehow compensates the obviously old interior of the hotel and rooms.

KA W.
Hong Kong
March 19, 2015
Quiet hotel n good location
Quiet room provided n very good location ; service is also good

Pak L.
Singapore
March 17, 2015
My favourite Macua Hotel!!!
Location Location Location
never felt better... :)

Hector C.
Mexico
March 15, 2015
Magnificent service . The best of The best
Service . Is very clean

Hau P.
New Zealand
March 15, 2015
Best stay ever
Service, location and decor
Fantastic service, free upgrades etc

HISANORI F.
Japan
March 15, 2015
Good room decorations
Bed conforter, Room Decolation and Amenities
Wifi connction did not engaged shorttly. Air conditioner was not able to adjust as we wanted.

Fook Y.
Singapore
March 13, 2015
Business Trip
Internet, location and cleaniness
I had been staying in this hotel for many years and many times and had been facing one very common minor error by this hotel housekeeper again and again. I believed this hotel doesn't has a check list for the housekeeper to do checking because everything once I had used the breakfast ordering form, they will never replace it for me because this form is always hang at the door knob where the housekeeper will always missed it. I would recommend them to change the breakfast ordering form to be place on the desk so that their housekeeper can be reminder to check and notice it at much better view rather than at the door knob where once the door is open, nobody notice it. I hope this can be change as soon as possible as I had been facing it for years now.

ROHIT G.
India
March 13, 2015
GOOD HOTEL
ROOMS, STAFF, LOCATION ARE ALL GOOD

Yuen T.
Hong Kong
March 10, 2015
good
bathroom, drinks and design