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Excellent 8.2
Based on 7786 reviews

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Excellent



based on 7788 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

divina M. from Philippines
Families with older children
Stayed one night in November 2014
Great
Staff, ambiance and value for money
Simply great!
Reviewed November 21, 2014

Alexander N. from Philippines
Families with young children
Stayed one night in November 2014
great
clean, nice, and perfect
fine
Reviewed November 21, 2014

Faye Y. from Singapore
Couples
Stayed one night in December 2013
Stay in Lisboa
Location, Food & Shopping
It was always a pleasant stay. We have been staying in this hotel for years and quite often although it was a busy period, the staff were very kind to upgrade us to a higher grade room facing the sea. We truly appreciate it and as we are returning this December 2014, we hope they will extend the same upgrade service to us. Due to the convenience and strategic location of the hotel, we always prefer to stay there instead of changing to other hotels.
Reviewed November 20, 2014

Yew T. from Singapore
Couples
Stayed 2 nights in November 2014
pleasant stay
location value for money and food
Pleasant and good
Reviewed November 20, 2014

Low C. from Singapore
Couples
Stayed 3 nights in November 2014
City Hotel
Location, good class restaraunt and near to Senado
Once again being allocated the same tiny room (same room no & floor)as the previous trip. Staff was rude and uncooperative. Food was not fantastic but expensive.
Reviewed November 18, 2014

chris M. from United States
Solo travelers
Stayed 2 nights in September 2014
Great hotel, but not for the easily offended
Location, Staff/Service, um... Ambience
I reserved the superior room, but was complimentary upgraded to I believe the Deluxe Tower Room, which was a nice touch. The room itself is nice, but some would find it dated and perhaps tacky with a gold trim color scheme. I did not mind, found the bed comfortable and the rest of the room, including the bathroom, clean and nice. The hotel itself was nice, with lots of historical artifacts near the beautiful staircase leading up to the check in desks. The concierge was very helpful, and although I didnt try any food at the hotel itself, they helped me located delicious food nearby. The only warning I would have is to travelers who may be a little prudish or with families.
Reviewed November 18, 2014

Penny-Maree M. from New Zealand
Couples
Stayed one night in November 2014
Excellent location with very helpful staff.
location, pleasant helpful staff and connecting casino
1 night for the Grand Prix
Reviewed November 17, 2014

Low C. from Singapore
Couples
Stayed one night in May 2014
Fantastic Location
Location, Food Outlets & Shopping
Small room and always allocate the same room to us whenever we book the room through Agoda.
Reviewed November 17, 2014

Raymond C. from Hong Kong
Business travelers
Stayed one night in November 2014
excellent location
good location, close to city center, have all types of entertainment
Upgraded us to a suite room, good view, friendly staffs
Reviewed November 17, 2014

Raymond C. from Hong Kong
Business travelers
Stayed one night in November 2014
good location right in the city center
decent size room, good view, helpful staffs
Good location , easy to reach everywhere, shopping and restaurants near by
Reviewed November 17, 2014