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2015
Very good 7.4
Based on 3322 reviews

Recent customer comments

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Very good



based on 3322 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.0
  • Value for Money 7.4
  • Food/Dining 6.6

Kevin C.
United Kingdom
December 29, 2013
Pleasant hotel in the centre of town.
Clean, modern and comfortable
Only stayed one night and found it to be a nice hotel with nice staff. Facilities are limited but that wasn't an issue for us. But the accommodation is very clean, modern and comfortable. Hotel is in an ideal location for shopping, sightseeing and casinos.

Chi Y.
China
December 28, 2013
Very convenient location, newly furnished, clean
Nice and eager to help staff, lobby cafe is beautiful, the wardrobe design is very smart and we really appreciated. The bathroom has 1 tailor made area which can put personal things is fantastic !
Is a wonderful experience, nice, friendly and eager to help staff, clean and modern design, super convenient location.

Bickford Y.
Philippines
December 27, 2013
near Senado Square
near to shopping area and near Lisboa Hotel
affordable price. it is big size room. it is near shopping area in Senado Square. It is near St Paul Church.

Aie C.
Singapore
December 18, 2013
short stay enroute from Hong Kong
location, price and friendly staffs
1 of the cabinet doors in bathroom was removed, leaving the sight of the hinges exposed. bathroom door has watermarks from previous user. free wifi speed is equivalent to dial up speed. bedsheets are clean. room does not have the damp smell.

SZE L.
Hong Kong
December 16, 2013
Good and convenience
Nice room and good location
The location is convenient as it is located in the town. The price is reasonable and the room is tidy. Many famous attractions are nearby which are the key advantages of this hotel for tourists.

Chin G.
Malaysia
December 15, 2013
Very satisfied
Location,Cleanliness,Size of room
This hotel is great! Just 5 mins walk to Senado Square. And 3 mins walk to the Galaxy Shuttle Bus station. Shame that it doesn't have its own shuttle bus service to the airport. Heading to this hotel is a breeze. Take the shuttle bus from the terminal to Grand Lisboa, and take a 8 mins walk to the hotel. My room doesn't comes with breakfast, but hey, its Macau, who needs breakfast in house, there are PLENTY of food just by walking out to Senado Square or 2 mins to Margarette's cafe.

Hanrence L.
Singapore
December 14, 2013
Felt neiutral
Provide shuttle service to ferry terminal, cleaning attend to the room fairly fast, near places of interest
The stay was not very pleasure. The first sight when I enter the room I saw a cockroach in the toilet. Inform hotel staff via phone and the chamber maid came fairly fast to put it away. The next morning my family and I were entitled to complimentary breakfast. There were 4 adults and 1 child but during check-in we only receive 4 breakfast coupon. Upon entering the hotel restaurant I handed over the breakfast coupon and we were usher to a table with only 4 seats. Clearly it was seen that there is 4 adults and 1 child entering the restaurant, so I said," Excuse me, we have 1 kid." The reply from the waitress was, kid also has to pay. Fair enough we agreed to pay, we proceed to make our order. Upon completion of our order the waitress just said," forty-eight dollar." Do this people know what is manners? Can't they even speak properly like 'may please collect the breakfast fee?' So this was my experience during my stay.

Hiew Y.
Malaysia
December 13, 2013
Comfortable stay and good location
Location, cleanliness and fast internet
Great place, clean and quiet room, good range of TV channels even though can improve further.

pachari D.
Thailand
December 11, 2013
nice design
luxualry good location near shopping

KIT M.
Portugal
December 09, 2013
Great trip
Location, Shuttle Bus, Clean