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2015
Very good 7.4
Based on 3322 reviews

Recent customer comments

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Very good



based on 3322 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.0
  • Value for Money 7.4
  • Food/Dining 6.6

SUNJUNG I.
South Korea
March 01, 2012
Only location is good.
It is very close to Senado and Grand Lisboa Hotel.
The Location is very good. But don't expect to view, service, room condition and equipments. moreover, blanket was very thin, and it is not enough to cover night cold. It was very cold night to me, even I am Korean. (It is about -10℃ on February in Korea) I couldn't sleep if I wasn't too tired. The room doesn't have any soundproof. -_- I don't want to stay this hotel in future.

Jessica O.
Canada
February 29, 2012
great location but small rooms
accesible
room is clean but small. it smells like cigarette in our bed. when we arrive, one of the staff unable to speak good english and doesnt smile. i was not able to sleep good due to noise from the street. window should have soundproof! however, this place is very accessible to main attraction like senado square, st patrick's ruin church. nearby casinos and many more. food and restaurant are everywhere. portuguese tart is awesome!

Geok N.
Singapore
February 28, 2012
Metropole Hotel
Location is excellent.
metropole hotel is located just behind the senado hall square which is the focal point of macau. the hotel is old from the outside but the location is excellent for tourist. you can practically go from this hotel to any tourist attractions in macau within walking distance. there are also free shuttle service outside the hotel to go to several casinos including galaxy casino and from there you can take free services to the old town of taipa and venetian casino. all it take is one or two days of full day stay in macau and you would be through the entire macau!

JEFREY J.
Indonesia
February 28, 2012
great location and like this
best location
Hotel which I think is good and interesting as the hotel in this place is very close to the city center. In addition we can walk tracing the historic sites in Macau Also available is a free bus to get to the places of strategic Price is on offer is also quite cheap

JIAN L.
Malaysia
February 25, 2012
Great locate in the city of Macau
Location
the room is just nice , is an old hotel in macau city , but it's really great location and few sterp walk to the heart of the macau city

Napol W.
Thailand
February 24, 2012
Good Location
Near Senado Square in 5 mins walk
Free shuttle service between Macau Ferry Terminal and Hotel

Clement Y.
Malaysia
February 21, 2012
Great location but Rude Customer Service
Location
this is the first time stay in macau, the location for the hotel is good but i don't like the customer service. i found the room is quite old.

Emes M.
Malaysia
February 20, 2012
Great Locations,locations locations
very near to senado square
is just few walk from the hotel, so you can shop then put your shopping bag in the hotel room and back to shopping again just a few minutes

BAMBANG A.
Indonesia
February 19, 2012
Great Location
near mtr tsim tsa shui
+ near mtr station, near shoping center, easy to accessible, near food stall. - the girl near the lift unpolitely (breakable the table when announce me to check out)

Andrew N.
United Kingdom
February 16, 2012
Very disappointed visit,keep your expectations low
Location
I booked this hotel, because of its location, its within walking distance of a lot of casinos and a department store. However, the welcome from the staff at reception was very poor, and unfriendly. After 10 minutes I was finally checked in and went to my room, to find a very basic room with a hard bed, and towels that where heavily bleached. I couldn't turn off the air conditioner so took extra blankets from the wardrobe to find dirty sheets. The majority of the guests where coach parties from the mainland. I booked two nights stay, but after the first night I left the next day, knowing I could not get a refund but the hotel stay was so bad. As i checked out early, the staff said nothing, perhaps this is a common occurrence.