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Recent customer comments

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based on 731 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1
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Sheron R.
June 13, 2013
a quality hotel!
very nice room, good servive, a casino hotel.
it was great! luxury !

Jason T.
New Zealand
June 12, 2013
Clean, Excellent rooms, Flexible and customer centric staff

Chet W.
United States
June 10, 2013
Very comfortable room with large king size bed,
Great buffet breakfast, large room, clean bath room

Toh Z.
June 08, 2013
Exquisite Room
Big & comfortable room, friendly reception and beautiful hotel
The stay was excellent. Hotel is well decorated and have a pleasant smell, which attracted me to stay at the lobby for a long period. The down-side of it is the lack of complimentary transport from the airport.

Wing Y.
Hong Kong
May 30, 2013
Very enjoyable stay
Veyr clean, luxury service and good shopping
I really enjoyed my stay in MGM which is my favourite hotel in Macau. Staffs are very attentive and shopping is just AWESOME!! You have all the luxury brands right out of your door steps annd SOOO much cheaper than what's available in Australia. Totally in love with it and i will definately be back again!

Patima P.
May 27, 2013
great atmosphere and great smell
smell, comfort bed, service mind staff

Tiong L.
May 19, 2013
luxury with great international standard
location, freindly stff, luxury
comfortable but we could only get our room very late on the day, 5pm.

Jimmy T.
May 09, 2013
spacious, very large bathrooms, easy to get around

Hong Kong
May 09, 2013
Bad service
the only good thing of this hotel is that it locates next to wynn
I stayed one night at this hotel. The check in time should be 1500 but they could only provide me with a room at 1730, which is totally unacceptable. My father and i were ok with the time we needed to spend on waiting for a room, but we expected that the check-in procedure would be expeditious by the time we came back. Sadly, that's not the case, nothing has been prepared. Staff didnt seem to know how to use their computer to activate the key cards. It is also disappointing to find how few choices we had about tea and coffee in the room we stayed. That's a hotel i will never come back.

May 09, 2013
Great Hotel at a relatively reasonable price
Decor, Location, Rooms
Great option if seeking a luxury hotel at a reasonable price. Right by the Wynn and Mandarin Oriental but not as pricey and just as grand/luxurious. Restaurants were excellent and we were walking distance from most of the Casinos / Hotels / Bars.