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Recent customer comments

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Excellent



based on 732 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1
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Wai C. from Hong Kong
Business travelers
Stayed one night in June 2012
very good service
good gambling place
very good environment and location, good gambling spot easy to win money. Nice buffet and fresh, good place for friends and family gathering. will not hesitate to go again. Courtesy is their selling point and good service. SPA average due to limited staff hence require advance booking, take note.
Reviewed July 01, 2012

YUk C. from Hong Kong
Groups
Stayed one night in June 2012
A Nice Hotel in Macau
Location, construction
this is the first time to stay in this hotel. the hotel is located in the centre of macau, 10 minutes ride by free shuttle from the ferry terminal. the room size is large enough for two with clean toilet, comfortable bedding, and having a beautiful seaview. overall, everything is good except one important issue have to be improved....proper training to the staffs.
Reviewed June 26, 2012

Agus L. from Indonesia
Families with young children
Stayed one night in June 2012
Lovely hotel with a spacious room
The locations and facilitiies
Great hotel to stay, will stay here again for sure. The shuttle service is great, you can go to some destinations for free :). The meals for the in room dining was excellent. Unfortunately the restaurants were fully booked when we stay there. We wished we could go to have dinner at one of the restaurants. And you have to reserve a table prior to your dinner.
Reviewed June 26, 2012

Wai C. from Hong Kong
Families with young children
Stayed one night in June 2012
very satisfy
hospitality
very good environment and location, good gambling spot easy to win money. nice buffet and fresh, good place for friends and family gathering. will not hesitate to go again. courtesy is their selling point and good service. spa average due to limited staff hence require advance booking, take note.
Reviewed June 26, 2012

Wai C. from Hong Kong
Business travelers
Stayed one night in June 2012
nice place
buffet
very good environment and location, good gambling spot easy to win money. nice buffet and fresh, good place for friends and family gathering. will not hesitate to go again. courtesy is their selling point and good service. spa average due to limited staff hence require advance booking, take note.
Reviewed June 26, 2012

Wai C. from Hong Kong
Business travelers
Stayed one night in June 2012
good place
buffet
very good environment and location, good gambling spot easy to win money. Nice buffet and fresh, good place for friends and family gathering. will not hesitate to go again. Courtesy is their selling point and good service. SPA average due to limited staff hence require advance booking, take note.
Reviewed June 26, 2012

Aislnn T. from Singapore
Couples
Stayed one night in June 2012
Good location, friendly staffs and grand rooms!
Hotel room with bathtub
Stay for 1 night, food, service, location is good. they provide shuttle bus as well. only that there is no wi fi.
Reviewed June 21, 2012

SIU T. from Hong Kong
Business travelers
Stayed one night in June 2012
Good Hotel
Nice Decoration
A good hotel, convenient, nice decoration, nice staffs, room is nice. Taxi service is not so fast.
Reviewed June 14, 2012

THIM C. from Malaysia
Solo travelers
Stayed 2 nights in May 2012
Very good architecture with fantastic hospitality
Room is spacious. Interior is well designed that makes you feel very comfortable.
I am very satisfied with the quality of service and hospitality provided. As to the room, it is very spacious and well designed. It makes you feel very comfortable and relaxing. Moreover, the location is within the city. Easily accesible to other attractions.
Reviewed June 01, 2012

Mark G. from Malaysia
Couples
Stayed one night in May 2012
Fantastic hotel
Classy and exquisite furnishing
Easily one of the best hotels in Macau to stay in. Spacious rooms and nice deco to go with. Fits the Grand name
Reviewed May 31, 2012