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Recent customer comments

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based on 724 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 8.1

Suparerk B.
February 10, 2016
Luxuriously designed hotel with impeccable service
Service, location, design
I absolutely love the MGM. The service was impeccable. They listened to comments and questions I asked and followed up on it with professionalism and speed. Absolutely luxurious design. Marble of all type used on the floors and walls. Fresh flowers..and wonderful aquarium..!

Yuen C.
Hong Kong
February 09, 2016
Worth to stay!
Glamorous decoration, convenient location, high standard of service
Fabulous! We stayed there on the CNY eve. The firework place was within walking distance. It was good to walk back to the hotel after we visited there!

Lam W.
February 02, 2016
Overall was good however suggest that the lift key to only grant access to that level of room which we are staying. On few occasions, strangers are waiting at the lift lobby area and waited for me to enter the lift, scanned the card and also press their level.

chi L.
Hong Kong
January 15, 2016
Room facilities
In room facility is not good compare with our hotel such as JW or Conrad. Room little bit dark and no coffee machine

Belinda H.
United Kingdom
January 03, 2016
1. Bed 2. Bathroom 3. Size of room

wai L.
January 01, 2016
its good
willing to help to fulfill our non smoking floor request.
the smoking issue is out of control. we already living in a non smoking floor, their were still smoke coming to our room through central air con. we are forced to turn off the air con. its lucky that its winter. its a matter of how to educate their guest. but i know its not easy.

Lau C.
Hong Kong
December 26, 2015
good service
very good service, good location, breakfast with variety of choices

Margaret C.
December 17, 2015
Good location , clean, quiet
The room size is very small. We booked deluxe oceanview but it was not beautiful. It is overpriced compare with other hotel we have been stayed. The staff service is average. We have to wait for the room until 4:30pm, not 3pm as they mentioned on website.

tan Y.
December 11, 2015
Fantastic hotel
It's values for money the food the hotel serve is one of the best and the staffs are all very friendly
My stay in mgm macau is very pleasant. The room decoration is very nice. Good ambience

Wilson C.
New Zealand
December 03, 2015
Great Service!
Service was great. Suite was huge. Linked to shopping mall and casino
Booked a suite room and really felt like a VIP. check in process was done in the room. Really felt welcomed.