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Verified traveler reviews

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Excellent



based on 732 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1
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Janet C. from Hong Kong
Couples
Stayed one night in February 2015
Must stay in Macau!
Good location, friendly staff, good room service.
Very good. Friendly staff and good service level.
Reviewed February 25, 2015

CHUI L. from Hong Kong
Couples
Stayed one night in January 2015
Luxury & comfort stay
Luxury & comfort & gambling
Reviewed February 09, 2015

paul H. from United States
Business travelers
Stayed 2 nights in June 2014
MGM suites are awesome
food, location, suite decor
The suites here are the best in Macau.. the food is second to none.. REAL FOOD. Try it.
Reviewed January 11, 2015

Ming K. from Hong Kong
Couples
Stayed one night in December 2014
Improvement make perfect
Location , Atmosphere & Restaurant
MGM is a famous 5-star hotel group and we are willing to stay for a long long time. Foe the trip to Macau this time, we finally have chance to stay in Macau. We made a reservation for the non-smoking room. Check In at 15:00 while staff said still not yet clear up and may be need to wait until 16:00. we go to casino and wait for the time pass and we back to the front office again on 16:00, staff said the room are not yet ready and it may take for another 45mins for the room. We felt disappointed and we need to have dinner around 18:00, therefore we only can take to smoking room for this time which the staff promised will have the air fresh services. We go up to the room and the room are smelly which make up upset. And the staff come to room after 20mins and said need to have the air refresh services. it shown that they do not done what they promise. I think they can improve for the 5 star services.
Reviewed December 29, 2014

Mark G. from Malaysia
Families with older children
Stayed one night in November 2014
Grand and luxurious
Spacious rooms, good food
Rooms were luxurious and spacious. Breakfast offered was good. However, price is on the high side apart from that it is a good hotel with a casino attached
Reviewed December 04, 2014

Frank P. from Germany
Business travelers
Stayed one night in July 2014
Great night out
Incredible suite, good location, huge casino
We had a great night out in Macau, celebrating my sons bachelor party. The hotel suite was fabulous, with all the luxury one would expect for the price.
Reviewed November 06, 2014

Cecilia D. from Ecuador
Couples
Stayed one night in August 2014
Wonderful, Relaxing Stay
Comfort, Service, Ambience
Reviewed October 10, 2014

Nilasari O. from Indonesia
Families with young children
Stayed 2 nights in July 2014
Superb room
The room is big and the view is good
We were really enjoy staying at the hotel. The location is close to the center of the city
Reviewed September 01, 2014

Sze C. from Hong Kong
Solo travelers
Stayed one night in July 2014
Great hotel, great rooms
Location, good restaurants and great rooms.
Love my 1 bedroom suite. Real luxury and spacious!
Reviewed July 16, 2014

Foo C. from Malaysia
Couples
Stayed one night in August 2013
ok
good,nice
Reviewed June 04, 2014