arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.6
Based on 724 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 724 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 8.1

Chingshyan Y.
Taiwan
April 25, 2016
Good
Good

Chingshyan Y.
Taiwan
April 24, 2016
Good
Good

chawalit R.
Thailand
April 18, 2016
Luxury place but service could be improved
Only staffs at reception are great, luxury bath room amenities( Molton brown), breakfast is just average

Rizki R.
Indonesia
April 18, 2016
Great!
Everything is superb!

Isabelle C.
Singapore
April 08, 2016
Good hotel and service
Everything was pretty good except that the check in is very slow. Their non smoking rooms are only available at 2pm and even when we waited till then they did not inform us that the room wasn't ready. location wise it is very conveniently located near Senado square and the other big casinos like lisboa etc.

sin Y.
Malaysia
March 31, 2016
nice hotel
I would come back again

Chan C.
Hong Kong
March 23, 2016
Nice and clean hotel
Good
Very nice hotel

Chokechai L.
Thailand
March 19, 2016
Luxury hotel with casino
Room Location Casino
Everything is Good

florence L.
Hong Kong
March 01, 2016
Good staff, good location, grand in the Lobby
I think the money is a bit high. Rooms are greatly designed however torn out after repeated use by mainlanders ... I found the other 4 star hotel even more clean and new than this one. Rubbish still in my trash bin even when I check in late. It's fully booked the night before yesterday, I'm forced to go for the smoking room. However, the smell is quite intoreable. I suggest your cleaners can fully open the door while tidying up the room and spray some air freshener. However, I'm very impressed by the professional attitude of the staff, bell boy, etc... Just put more effort in cleaning up the room

Ching C.
Hong Kong
February 15, 2016
Super nice accomodation
The room is extremely big, jaccuzi is nice and location is perfect
The room is extremely big, jaccuzi is nice and location is perfect, i enjoy spending with my child and house maid, I have added 2 extra beds as well, the service is superb!