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2015
Very good 7.3
Based on 4904 reviews

Recent customer comments

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Very good



based on 4904 reviews
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for money 7.4
  • Food/Dining 6.2
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EE L.
Malaysia
May 11, 2013
enjoying the culture experience in Macau.
walking distance to the tourist spot in Macau.
Convenient as it's strategic location and worth for money value.

ROSEMARIE O.
Philippines
May 09, 2013
Staying there is a reasonable enough.
Fast and easy internet access. Easy check in and out. I front there is a Garden where my 7year old kid can play and the teenager do exercise & near then is the bus stop.
I just want to comment for the extra bed I requested because we not able to use it because it is so hard. There is no mattress (only plain colored board} covered with blanket with comforter and the pillows are so small. Considering that I pay for almost half price of one room.

Chow F.
Singapore
May 08, 2013
Average
Location, Internet speed, clean
It was average. Basic amenities were provided. However, it was not like those 4-5 star hotels.

Rachel S.
Malaysia
May 07, 2013
High price for terrible room and service
expensive, terribly bad staff and service
The stay in Ole London Hotel was disastrous and terrible. None of us enjoyed the stay at this 2-star hotel. We understand what could be offered for room amenities in a 2-star hotel, but the worst thing we never expect is the unfriendly, inattentive, totally not helpful, lazy, poor language skilled, unreasonable and 0-star staffs at the front desk. We were expected to speak to them in only Mandarin, nothing else. We asked for an extra room card and the man at front desk said even if they were to give us one, it wouldn't work. This is the first unreasonable excuse I've heard for a duplicated RFID that won't work, just to save them some work and time. We asked them for a favour on hiring taxi and they said it's difficult and would be easier for you to walk across the main road to get it yourselves. That's what I call 0-star service. The room was clean but the bathroom was way too small for a 5'4" lady. The cleaner came in for room service once a day and they broke my stuff without an apology note. I urge Agoda to stop business with this expensive 0-star hotel. We regret choosing Ole London Hotel.

savallee W.
Thailand
May 06, 2013
good location , good staff
location , transportation ,
the hotel is good , very convienece to travel any place near bus stop and shopping area.

HOOI N.
Malaysia
May 05, 2013
Nice location but poor and unfriendly staff
Good Location, close to major attraction, close to local food
Room is ok but the staff are not attentive and not friendly. When check in, staff was on her handphone and another staff was doing his paper work that didn't bother if anyone is approacing the check in counter.

yue L.
Canada
May 05, 2013
nice 15 mins walk to st.paul's, clean
location, ease of access to public transit

Hui S.
Malaysia
May 04, 2013
Clean & comfortable room, frendly staff.
Clean & comfortable room, frendly staff & good environment.
It will be better if hotel location be specify because this hotel is close to Sofitel Hotel (Ponte 16) which is less than 10min walks from Ponte 16 and there is free shuttle bus from Ferry Terminal Macau to Ponte 16. The hotel is not provide the free breakfast.

kerida K.
Thailand
May 03, 2013
สะอาด แต่เล็ก
สะอาด เดินทางสะดวก สวนสาธารณะ
สะอาด สบาย แต่ห้องเล็กไปหน่อย พอดีห้องพักที่ได้ต้องเดินขึ้นบันไดไปอีก เพราะอยู่ระหว่าง 1/2 ชั้น ทำให้ขาดความสะดวกไป

KWOK F.
Singapore
May 02, 2013
Is a relax place to visit
Good location with easy access to tourist attraction within walking distance
In general this hotel provide good location and value for room and staff are friendly and helpful.