arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 2042 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 5.8
  • Location 8.6
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.3

8.3 TAM L.
Malaysia
November 28, 2012
Spacious room with reasonable price
near casinos, spacious room
The hotel staff are just very friendly, the hotel is very near to casinos, just walking distance. The hotel room is spacious with very reasonable at Macau! The location is very strategic, because it's surrounding by casinos and restaurant. Just love the night view of the place, because the lightning of the casino are beautiful!

6.3 Bernadette C.
Philippines
December 02, 2012
Good location
Good location, food is delicious (noodles).
Poor service. We arrived before check in time. They asked us to come back after 45 minutes because they still have to clean the room. We came back after almost 2 hours and we were surprised because when we go the room, the cleaner is still inside the room and still cleaning it. No wifi.

7.7 LEE S.
Hong Kong
November 06, 2013
good location
good locatoin, clean room and comfortable
The location is good, it is the centre of the macau city and lot of hotel surround it so it is very safety due to still noisy at night. You are very exciting when still lightening at night, we can called "everybright city". Also you can take about 5 mins by foot to the Bar Street if you like drink.

5.7 Edward K.
Malaysia
December 06, 2012
strategic location but the furniture is old
very near to bus stop just in front of the hotel and walking distance to place of interest
The service is quite OK but the front desk is a bit rude not service with a smile. The good things is that it has its on shuttle bus to bring you to ferry terminal to go to Hong Kong or Shenzhen,China. My visits actually not that satisfying as it rains almost the whole day...walking then is not that convenient. It become worse to bring my two daughters aged 2 years and 8 years old. So, we went to the Macau Science Center which is quite interesting to visit and play.

8 Soon Y.
Malaysia
December 02, 2012
Lovely hotel but no airport pick up service
Hotel view, friendly maintenance staffs
The hotel is great with beautiful view of Macau Tower, Wynn Hotel, Star World Hotel & the street. The twin beds are comfortable and big enough to fit 2 persons for each bed.The toilet is small but comfortable. An armchair is available and it was great to lay down, watching TV after been walking for a day. The aspects that I would comment are: (1) No pick up service available at the Macau Airport. It was very inconvenient to have a group of 6, whom mainly senior citizens to get taxi. Especially when you met a terrible taxi driver who dropped you at the wrong hotel at opposite road. However the dispatch service to Ferry Terminal is available. (2) No bellboy help to carry our luggage when we first arrived

7 Yui W.
Malaysia
January 22, 2013
Hotel a bit tired
In-house casino. Near big casinos.
the hotel is a bit old and had cigarette smell. room is of reasonable size but a noisy lift is nearby. wifi is available at the lobby but there is a lack of seats. the hotel is popular for gamblers.

8 Lee L.
Malaysia
December 03, 2012
Julie
location
Reasonable clean room and promotional price. Good location, as just oppisite to Star World that having a free shuttle buses service moving around Macau attraction area and ferrry terminal.

4 Low Y.
Malaysia
December 03, 2012
Great location but lousy service
Great location to Wynn Casino and Grand Lisbao Casino
The receptionist has promised to give us a free taxi from their hotel to airport. But at the end, they have charged us HKD 100 on this service. Besides that, when we were doing check out in their hotel, they claimed that we have made a phone call from the room to outsider, which is ridiculous. The facilities in the hotel is old and need improvement. Late night, very noisy from the other room and disturb our resting time.

8 Tuck S.
Malaysia
November 27, 2012
Lovely hotel with spacious room
Easy to locate and good service
The hotel was conveniently located in the middle of Macau and it is very near to the places of interest. Food is readily available and you have the free shuttle buses between hotels and the ferry terminal. It is recommended for a single traveler as well as a family.

7.7 Tze C.
Malaysia
November 19, 2012
Great Location
Strategy Location
Hotel very close to all the famous place, and very convenient to get a free shutter bus services provided by others.