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Very good 7.3
Based on 2054 reviews

Recent customer comments

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Very good

based on 2054 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 5.8
  • Location 8.6
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.3

Eng S.
January 12, 2013
Good service provided and spacious room
Spacious room and size of bed quite big
1) Satisfied with service they provided 2) Spoke to them during check out on the lift system. I wait almost 10mins only able to get lift to take me down to lobby. 3) Breakfast just nice. If can provide buffet style will be better 4) No wifi provided in room so only can use at main lobby 5) Nice view to Wynn's fountain show

Doreen N.
January 09, 2013
Big and spacious room. Good location.
Prime location.
We were amazed and pleased by the room size. Room was clean and toilet was well facilitated. Location was good, very accessible to the various attractions in cotai area. Wifi was free at the lobby. Hotel breakfast was satisfactory. Hotel staff was friendly and willing to help. It has a casino in it, however, relatively small.

Rand C.
January 09, 2013
Just okay...
We stayed there at 12/29, and checked in at 2pm. Hotel told us that there is no kind size bedroom and non smoking bedroom anymore even though we specifically required during our booking. Their answer was... Guests checked in earlier than normal today so all good rooms were full??? Then they gave us a crazy room, 2 beds and with heavy smoke/ smell. We have to complain and complain again and again, then they gave us... A king size Bedroom at higher floor, and less smelly. I thought they were all full??? We paid almost 190 usd for this room. So not worth it.

Larissa R.
United States
January 07, 2013
Free shuttle service, big room, decent location
the room had a separate living room with a fixed partial wall and option to fully close off the bedroom. it had one and a half bath and 2 flat screen tvs. room itself could have used just a little more attention to detail (ie. greasy handprints on the windows). staff not overly friendly and speaks just enough english (not unusual). close enough to other casinos like the lisboa, wynn, and star world (for frequent shuttles and better shopping).

Allen L.
January 07, 2013
Good Location
the location is strategic and also free wifi at lobby

South Korea
January 07, 2013
Unkind front desk man
close to other hotels
Paid for Delux room but front desk man gave me REGULAR room so I asked him is this DELUX room? And he said YES. But I knew it was a just regular room because I use this hotel for last 4years. And did the same to me few times when I didn't know about room at 1st.. Front desk man staff(without glas) lie to guests and very unkind. Rooms are old and dirty. So if you stay, you must double check if you are getting right room or not. If you do not double check man front dest staff might give you REGULAR room instead of DELUX room.

January 06, 2013
Great location but facilities are limited
Near to places of interest and main attractions
The hotel is in the city area. Most of the attractions, casinos and restaurants are within walking distance. It iis directly opposite Starworld and Wunns and not too far away form MAcao Tower and Enado Square on the opposite end. Service is reasonably good but the hotel is a bit run down. The only inconvenience is lack of wifi in rooms other than the main lobby. Overall it is satisfactory.

Lui F.
Hong Kong
January 06, 2013
good location with nice room
located in the city
this is my fourth time in this hotel. the location of this hotel is really good. i can reach the other big casino easily. also, the rooms are big and nice. but the hotel is a little bit old. i think it needs the renovation.

shao L.
January 02, 2013
good hotel with good location
good hotel and room is big, enough for family of 4

December 31, 2012
Good location to other places
hotel service is quite efficient