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Very good 7.2
Based on 7722 reviews

Recent customer comments

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Very good

based on 7722 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.6
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0

Shahrizan H.
February 09, 2013
Old hotel but helpful staff
Decent sized rooms. Allowed us our bags at the Hotel for most of the day as our flight was at night. Near a bus stop and Taxi's are readily available for call
The hotel room was big but old and had that old hotel room smell. Comforter of the bed was a little old school and the bed was a little hard. Breakfast was average with little variety and the only meat they served was bacon and ham. Overall its not a bad hotel but needs some refurbishment.

Naranbold G.
February 09, 2013
Great Location, but old hotel
Very near with bus stop, great service, harbour view
I stayed Regency hotel for 1 day. Service and breakfast was great. But hotel is old hotel, environment is like old Portuguese style. Great thing is most buses comes from Macau island drop off on nearest bus stop at Regency hotel. Just for few words, This hotel has great professional service / e.g reception, bellboys, security/ but old building with old elevators, bathroom etc. Seven eleven, few Chinese restaurants, casino is in walking distance.

Yeung Y.
February 09, 2013
Lovely hotel
Selling points
A very old 5-stars hotel but with big room and toilet. The hotel surrounding environment is quite nice but the swimming pool was closed temporarily due to maintainence. Pillows were too soft. Breakfast was better than expectation and the food were tasty. Shuttle buses to Macau ferry terminal were available but not too frequent. Communications with customers were weak, I sent an email to ask transportation to hotel but did not receive any reply, but the staff were very nice there.

February 08, 2013
Old but nice hotel serving good breakfast buffet
Breakfast was good, Housekeeping was great, Quiet place away from the usual hotels in Macau with casinos
we liked the tranquility of the hotel. it is one of the very few hotels in macau that do not house a casino. so if you want a quiet place to stay and rest, this is a good choice. hotel is old but i think have been well maintained. bed mattress is not so okay though. they clean the room daily and change the toiletries and water supply even if you haven't consumed them all yet. they have fipina girls at the front desk for each shift, which made it easier for us. we didn't have difficulty communicating our requests and questions.

yazmin S.
February 06, 2013
good value for money
lovely hotel with a nice garden, great location with the bus stop just a short walk away, nice neighborhood,
we truly enjoyed our stay in this hotel; a suggestion though, hopefully the wifi is also accessible in the guest rooms.

Vivian M.
February 06, 2013
Great Location, Hospitable staff
Location, value for money
staff are always ready with a smile, they can speak basic english, loaction very near to city, taipa, coloane

Vivian M.
February 06, 2013
Great Location
location, value for money
staff are always ready with a smile, they can speak basic english, location very close to city, taipa, coloane

Muhammed B.
South Africa
February 06, 2013
never stayed here
Never Got to Experience
never got to stay here as i cut my trip short due to unforseen circumstances and agoda refused to move my hotel.. the hotel said they would but agoda refused...

saavedra R.
February 06, 2013
location is good
great location
very disappointed in cooling system of the room.breakfast not good

Milind D.
February 06, 2013
Decent hotel but not worth the money
We stayed at the hotel for one night and found it just ok. The rooms were of decent size but the furniture provided was very old infact around 10 years or more. The staff was decent and only a couple of them knew english which was a problem. We took the shuttle bus provided by the hotel to the city but while coming back we could not catch it. I asked the driver repetedly when he would come to pick us up but because of lack of english skills could not communicate. We waited at the same place where he dropped us. He passed by but did not bother to stop the bus. I called the hotel staff they advised he ll not stop u can catch a bus n all those stuff. Eventually I hired a taxi and came to the hotel again. Overall it was just ok. The breakfast was good