arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.2
Based on 7716 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7716 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.6
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0

METINEE C.
Thailand
September 17, 2014
This hotel is not four star hotel as advertised.
Dissatisfied

Benjie O.
Philippines
September 16, 2014
Best First Out of the Country Experience
friendly and accomodating staff
A very memorable stay and I would definitely go back here on my next visit to Macau!

Charnvit K.
Thailand
September 14, 2014
great hotel
nice, clean, big room
cool!

yi W.
Malaysia
September 14, 2014
Value For Money
Staff, Location, Swimming Pool
I'm not paying some 5 stars hotel so I will not expect much. The stay is definitely value for the amount I pay.

Lian C.
Malaysia
September 13, 2014
Good
Location, bus station, value money
Good location, easy bus station

Diane T.
Singapore
September 13, 2014
Under perform
Regency Hotel Macau
We were given the warning by the concierge that taxi take ages to come, buy bus tickets is troublesome, hotel not connected to any tourist attractions. Also, the receptionist commented that the RMB I am holding could be counterfeit. The pool spa questioning us why we come again in the afternoon for bath? This hotel seriously needs overhaul and upgrade the staff by retraining.

Chan F.
Hong Kong
September 12, 2014
My last time staying at this hotel
Cheap
Old and dirty Room. Staff with poor manner. A so-called 5-star hotel providing 3-star-level service.

Elaine W.
China
September 11, 2014
staffs are polite and eager to help
staffs are nice and helpful
no, cos too expensive and the meal over there is no good especially the breastfast not fr uitful.

pingkuen L.
China
September 11, 2014
not best hotel
lobby lift tolet

REYNALDO C.
Australia
September 11, 2014
Close to everything
Sauna, staff and location
Just the room wall and ceiling is very thin and you can hear the steps from the top floor. I like the male staff from Sauna , service with a smile. Good staff at the reception especially the Filipino staff very accomodating. They have free shuttle bus that's brings you to ferry terminal, airport and to the tourist spot. I think its reasonable for valued for money. Only complain is the thin wall and ceiling especially if you have a noisy neighbor.