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Recent customer comments

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All reviews (7666)

Business travelers (612)

Couples (2916)

Solo travelers (1425)

Families with young children (767)

Families with older children (746)

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Very good
7.2
based on 7666 reviews
Hotel Condition/Cleanliness
7.2
Facilities
6.3
Location
6.9
Room Comfort/Standard
7.4
Staff Performance
7.4
Value for Money
7.5
Food/Dining
7.0

8.7 vikas M.
India
December 02, 2015
Hotel Staff was awesome
Staff/Location
Awesome Stay Rooms with awesome view WIFI is not available in the rooms though that I would recommend if you could do anything for that. Staff was very helpful.

7.2 Pauline C.
Singapore
February 12, 2016
Pleasant stay in Regency hotel
We had a short stay end November 2015 in Regency hotel for 3 days , been here before like this place as service staff are polite , room clean & spacious... Breakfast buffet spread good .... For our next trip to Macau will be back again :))

7.7 Neil M.
United Kingdom
November 23, 2015
Macau GP Weekend
room, staff, value
2 nights stay over GP weekend the hotel offered best value for money with good staff and a convenient location

4.3 Michelle C.
Philippines
November 26, 2015
Neds refurbishment difficult to get a taxi
Breakfast
Bed was too hard and carpet smells.

7.3 ZHI J.
China
December 09, 2015
Price-competitiveness Hotel
price comfort service
good

7.3 ZHI J.
China
December 09, 2015
Price-competitiveness Hotel
price comfort service
good

7.3 ZHI J.
China
December 09, 2015
Price-competitiveness Hotel
price comfort service
good

3.3 William C.
Malaysia
November 19, 2015
Too costly for a simple room. No free wifi in room
nil
Not a happy guest. A over rated hotel.

7 Alberto A.
Argentina
November 16, 2015
Good location, but not the best rooms
Good location. Helpful and friendly staffs. Wonderful buffet breakfast.
The location was perfect as we were working for schools on Taipa Island, although taxi is hard to get especially when it's peak hours. When I book the hotel, I was attracted by those beautiful photos of swimming pools, but actually that's a bit deceptive. All we see is just a lobby, and a restaurant with bar. The swimming pool is far away and is not the view you would see from your rooms. There's only free wifi at the lobby but not in the rooms. The room was clean and generally comfortable, but with a strange smell of paint or glue, probably due to the renovation on the upper floors. That had made me coughed a lot. Air-con is always on, and it's impossible to open the windows. Noise from renovation was often heard in the day time.

9 Andrea M.
Philippines
November 13, 2015
Sulit, strategic location, good value
First, the staff are friendly, warm and accommodating especially Filipino staff who can converse in English. Second, location is strategic to both Macau island and airport. Third, very clean rooms
I'd like to commend the hotel for its very warm accommodation. The staff are friendly and helpful, especially Filipino staff like Ms Sarah in the reception who can speak good English. The foreign exchange rate is higher than in commercial banks. The place is neat and tidy. Even if its an old building, its still very functional. The location is good especially if you want a place far from the hustle bustle of Macau mainland. Its quite steategic in between airport and Macau island and near bus stops. The only thing you'd dislike in Regency is that it does not have much lighting in rooms. But the value of my money is just right, not so expensive unlike any other hotels. Thanks regency for making my stay in macau very memorable.