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2015
Very good 7.2
Based on 7722 reviews

Recent customer comments

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Very good



based on 7722 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.6
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0

Nattapon T.
Thailand
November 23, 2013
Nice Staffs, Centrally located
good location, great facility & cleaniness
very valued hotel in Macau, so convenient to find public bus to go everywhere around Macau island. the hotel is surrounding by many local restaurant, is typical HK-Macau delicious taste & good price.

siew P.
Singapore
November 23, 2013
Disappointed
Easy access to bus. Friendly staff.
The Regency was classed as a 5 star hotel so we were quite shocked to be taken to a hotel that's as 3 star at best. The was friendly and did their best to manage the issues that cropped up but honestly, you can't hide the fact that this was a 3 star hotel. Their gym was located quite a distance away via a long dark walkway that was poorly lit and cold. I felt cheated that we had paid good money for a 5 star hotel only to stay in a 3 star hotel. The bed was uncomfortable. The blanket was a thin sheet.

CHAN T.
Hong Kong
November 22, 2013
Great location and good view hotel
Good locaton. The room size is reasonable. Nice staff.
The room is clean and comfort. The food of breakfast is good and with many choice. The staff is very nice and helpful. The schedule of shuttle bus should be increased. The air-conditioner of room is a bit cold, even switch to the lowest temperature. The exhaust fan of bathroom is out of order, and not yet repaired even reported to the housekeeping staff.

chew K.
Malaysia
November 22, 2013
seriously need refurnish
helpful staff,breakfast inclusive,nearby restaurant
not very good experience.room with smell,hard bed and old furnishing.no swimming pool like the pic in the website.BUT helpful front desk staffs.

Lai K.
Macau
November 21, 2013
good
room big . resturant good. good location near to airport.
good good good good good and nice except the old TV Set.

Hazel B.
Philippines
November 21, 2013
awesome
quiet, convinient, easy access to transportation
Great, I enjoyed my swimming as well as the breakfast.

Laura S.
United Kingdom
November 20, 2013
Good value in the week, no so at weekend
Spacious room, nice pool, ok breakfast

Lai K.
Macau
November 19, 2013
clean
big . clean. quiet.
Big room and clean but the tv set is old. Near the airport. IT IS A NICE TRIP.

Leow Y.
Malaysia
November 19, 2013
Nice But Very Old Hotel
Room is huge, Nice scene, Bus stop just in front of hotel & very convenient to many places
1. Not really recommend this hotel to my friend, room very old, wonder why some of the room are without room number. 2. Our water boiler & standing lamp in the room both not function. 3. They only provide public wifi at the lobby. 4. Very convenient to many places as bus stop just in front of hotel, nearby also have some restaurant & 24hours shop. 5. They didn't supply coffee or tea, only 1 bottle of mineral water. Breakfast still at acceptable level. 6. Bed too hard, pillow too soft, my husband & friend didn't sleep well.

Kong F.
Malaysia
November 19, 2013
good friendship from people from macau
good night view
simple hotel but the best is good service from your check in counter