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Recent customer comments

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All reviews (1699)

Business travelers (144)

Couples (720)

Solo travelers (399)

Families with young children (114)

Families with older children (135)

Groups (187)

Very good
7.3
based on 1699 reviews
Hotel Condition/Cleanliness
7.8
Facilities
7.3
Location
6.8
Room Comfort/Standard
7.6
Staff Performance
7.5
Value for Money
7.4
Food/Dining
6.6

9.6 CHAN K.
Hong Kong
April 02, 2016
Excellent.
Excellent.

8.8 MIIM K.
South Korea
April 02, 2016
located near to residence area, we took a nice wal
We enjoyed nice view, Macaw Tower & West Lake from balcony. Reception desk staff was very kind , welcome us .

8.4 Zhuliang X.
China
April 05, 2016
good
very good

8.8 KIN C.
Hong Kong
May 07, 2016
Very attractive room price of hotel
The location of hotel is not close to city. The hotel can provide shuttle bus service. In general, we like this hotel and will live again next time.

9.2 Francia L.
Hong Kong
April 11, 2016
Worth coming back to!...
Although we were not upgraded as it is the Easter long weekend holiday, we enjoyed our stay in this hotel. The rooms were clean complete with miscellaneous perks...the buffet breakfast was sufficient enough to satisfy our hunger...the staff were cordial and accommodating...although there are very limited places to eat around, what I like most is that it is far from the hustle and bustle of the city and casinos, that we had a nice rest away from it all...worth for us to come back and hopefully, next time, we will be given the lake/tower view rooms...

8.8 Ercument G.
United States of America
March 25, 2016
Good times.
Great location and view! Don't let slightly outdated furniture of lobby to fool you. Rooms are recently upgraded. Great value for the money.

9.7 ILYA F.
Russia
March 25, 2016
Book with Agoda.
Nice view, clean and fresh room, a lot of space.
Nice and easy.

9 Hoi L.
Hong Kong
March 08, 2016
Comfortable, Cleaness
New room decoration, Quiet and safety location, very good view to see Macao
I like this hotel very much. The receptionist is very nice. Quick response from the hotel staff when I have a question.

7.2 weipang W.
Taiwan
March 05, 2016
nice
good

4.7 ANG C.
Singapore
March 02, 2016
The room color is just way too red.
Quiet, Friendly and Clean
It was not a comfortable stay in Riviera, I believe there must be something to do with the color of my room (1017). Too many RED color furniture and it really affect me.