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Recent customer comments

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Very good
7.9
based on 11995 reviews
Hotel Condition/Cleanliness
8.4
Facilities
7.6
Location
7.6
Room Comfort/Standard
8.3
Staff Performance
8.1
Value for Money
8.0
Food/Dining
6.9

7 Lilyana S.
Singapore
April 17, 2014
BRAVO for ROYAL HOTEL
comfortable room, friendly staff, good service
Hotel condition, room & service is excellent, but just abit crowded. We're happy and will be back again to Royal hotel. The only bad experience with shuttle bus driver, he is quiet rude. Overall about hotel is BRAVO.

7 ahmed Y.
Libya
December 26, 2014
Location
Location

8 shih C.
Taiwan
June 30, 2014
Royal Hotel
good

5.7 Yuen P.
China
August 13, 2014
fair price and standard
quite location, shuttle bus to 金莎 and ferry
it is okay

6.3 thorek M.
Philippines
April 15, 2014
mediocre stay
breakfast is good, staff are helpful except in restaurant, near ruins of st. paul

8 CHUANCE C.
Singapore
April 25, 2014
Quality room
Clean, comfortable beds and shuttle bus

6.7 Christian H.
Germany
April 30, 2014
Nice hotel, slow/poor service
location, Hotel Condition/Cleanliness, Room Comfort/Standard

8 Eileen L.
Canada
May 05, 2014
Close to city centre
Close to city centre

7 ahmed Y.
Libya
December 26, 2014
Location
Location

8.7 Martin H.
United Kingdom
April 20, 2014
Nice location away from casinos
Large rooms, cleanliness, friendliness
Arriving at the ferry terminal it was a short 5-10 minute trip on the shuttle bus to the hotel. Although I arrived at midday before the check-in time of 3pm, they were able to find me a room after about 20 minutes wait during which I spent speaking to the bell-boy who gave me a map and guidebook, a few recommendations of places to visit and how best to get around (use the free casino shuttles). A large hotel with pleasantly large rooms, spotlessly clean with all necessary amenities in the room. Pleasant pool and well equipped fitness centre. For access to the old city, I would recommend a taxi to the A'Ma temple, then it is a pleasant 3 hour stroll back passing all the sites, with the route well signposted. For access to the casinos, the hotel runs a shuttle bus which passes those on the main island, or you can get one of the many shuttles from the ferry port to the Cotai strip.