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2015
Very good 7.9
Based on 12065 reviews

Recent customer comments

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Very good



based on 12065 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

5.7 CHIUNG-FANG C.
Taiwan
May 23, 2014
Royal Hotel
poor wi-fi

5.3 Kok K.
Malaysia
May 23, 2014
Nothing exciting about this hotel.
Friendly staff , free shuttle provided from ferry and easy to move around the city.
Nothing exciting about this hotel except for their friendly and helpful staffs . Bath towels has seen better days and wished hotel provides free shuttle to airport ( at the moment its MOP$20 per pax to airport ) and at more frequent interval instead of only twice a day.

8.3 kwok W.
Hong Kong
May 22, 2014
very good
clean, quit & pricing
comfortable and valueable of costing

6.3 Chi F.
Hong Kong
May 21, 2014
Disappointed staff at the front desk
Good size room, quick response from housekeeper, quiet environment in the hotel
The front desk staff used to be efficient and friendly. This time, I did not see the familiar and smiling faces. Queuing customers including me were ignored. Customers shouting at the front desk would be served.

7.7 Yunice Y.
Malaysia
May 20, 2014
Centrally located, friendly staff.
Centrally located and easy access to culture and heritage area, can reach those signature tourist spot by walking distance. Got mart and local snacks downstairs. Shuttle bus is provided also.
Is quite convenience because it is centrally located, can access to those signature tourist spot and local food by walking distance, is suitable for ppl who want to go for relaxing and discover the town. If purposely go for casino then it will be a bit not suitable, because the main casino for ppl to go is at another area, but it is easy to go by taking public transport or free shuttle bus.

9 Fennie D.
Indonesia
May 20, 2014
Relaxing and friendly
Clean, easy access, quiet
A newly renovated old hotel i suppose but the stay is very comfortable, friendly staff and conviniently located. Has shuttle to big casinos. Quiet surroundings, there is 7-11 shop just across the street and there's a small local market nearby.

9.3 Hilda S.
Malaysia
May 20, 2014
Comfortable hotel
Free wifi, friendly and helpful staff, convenient
When arrive the hotel, the staff show us the map and explain the way to the tourist spot.which is quite surprising me.

8 Jianyong H.
Singapore
May 19, 2014
Value for money.
Attentive and knowledgeable concierge, fast wi-fi, clean.

7.3 LAM N.
Macau
May 19, 2014
good to stay.
location; customer service; transportation
good

8 HOI P.
Hong Kong
May 18, 2014
not expensive 5 star hotel
not expensive, quiet, but near centre
good, not expensive 5 star hotel, and the service is good too.