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Very good 7.9
Based on 12152 reviews

Recent customer comments

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Very good

based on 12152 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

March 22, 2014
Best hotel in macao if you dont want casino hotel
Luxury equipment, central location, huge swimming pool
Very easy access from fery terminal Taipa or Macao, cheap buses found on goggle, very central, luxury hall and room, nice view over the city, large room and bathroom, marvellous pool for swimming (25 meters long)relaxing area ans sauna! Staff friendly, free shutle bus many times a day, and within walking distance of all the restaurants and casinos for those who want to gamble! Also near to old city of Macao anf fortress museum.

Jie Z.
March 21, 2014
nice stay
Friendly staff
The hotel is good,staff are helpful and nice.But it's a little hard to find.

March 20, 2014
Good location.
Good location, great staff and good view

March 19, 2014
1: near airport 2: friendly staff 3: central place
It's a great experience. Helpful staff. But the wifi in room a bit slow

Eileen H.
March 19, 2014
friendly staff, rooms are bigger than expected
clean rooms, bigger than expected, high speed free wifi access, and super friendly staff

Chooi F.
March 19, 2014
Royal Hotel
Free wifi, free shuttle bus, comfortable room

Supaphorn S.
March 18, 2014
nice hotel
service-mind staff, good location and have free shuttle bus to tourist attraction
Hotel can give us the room as requested. Staff has good English language (sometime say in Chinese language because we may look like Chinese people.) I'm not sure to say that the hotel has a free shuttle bus to pick up from the Airport directly. I used to ask the staff, they said, it has a service, but I waited at the Airport for a long time. Finally I got on the Venetian bus to Macau Ferry for connecting to the hotel's shuttle bus. The house keeper is good for cleaning room for us as request. The room that I reserved does not have breakfast included but you can find a local restaurant. It has good taste and not expensive. You can go to this shop by walk with turn right from hotel. The hotel location is on hill that may make you tired a bit. You can walk to Guia Fortress and Senado Square.

Yasinee J.
March 18, 2014
Nice hotel with lovely staffs
Nice staffs, close to the sightseeings, pick up service from Macau ferry terminal
Nice staffs with very good English,Mandarin and Cantonese, take 15 minutes walk to the Senado square, the room is very clean and nice. But took too long time for both check-in and check-out(Saturday). I've paid almost 140US$ per room/night without breakfast and I think it was too expensive.But overall is good.

March 18, 2014
Wouldnt mind returning to this hotel in next visit
Comfortable rooms, Nice Location, Near city centre
The room was comfortable and of the right size for the 2 of us. No cigarette smell. Hotel staff is helping in providing us with sightseeing information and directions. Its near to city centre where historical sites and eateries are located. Its also near to the ferry terminal.

Ka H.
Hong Kong
March 18, 2014
Clean bathroom, clean bedroom,good size fair price
Clean, big size, not noisy/ smoky
Everything was good but the wifi connection was not stable!!