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Recent customer comments

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All reviews (11995)

Business travelers (977)

Couples (4426)

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Families with young children (1213)

Families with older children (1205)

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Very good
7.9
based on 11995 reviews
Hotel Condition/Cleanliness
8.4
Facilities
7.6
Location
7.6
Room Comfort/Standard
8.3
Staff Performance
8.1
Value for Money
8.0
Food/Dining
6.9

6 Ann C.
Malaysia
December 17, 2013
clean room
the hotel is clean, near casino, nice classic design
the hotel is clean, near casino, nice classic design and the staff are quite friendly which made it a pleasant stay

9.3 Joseph M.
Philippines
December 07, 2013
A home away from home
Quiet surroundings, clean and spacious rooms, friendly staff
Our stay has been memorable because our stay was hassle free. Staff are very friendly and were able to provide clear directions going to places in Macau. Shuttle is provided to all major areas in the city. Rooms are spacious, clean and bed is comfortable. Will definitely book in this hotel again on our next visit.

6.3 hoon T.
Singapore
December 10, 2013
Nothing out of the ordinary
has a lounge, slots casino, decent reception
Ok except that the location is more out of the way than expected. Cabs are also hard to get.

7.7 suat N.
Malaysia
December 09, 2013
Convenient location
Clean, good location, accommodating staff
Went to Hong Kong between my stays. Given level 3 rooms which were pretty noisy because it was directly opposite to the swimming pool. On my return from Hong Kong to the same hotel, staff upgraded my room in response to my complain. Pretty accommodating staff. Happy with their service

8 choo H.
Malaysia
December 09, 2013
good..really satisfied
good room service, staffs very friendly, clean room
Good...n will choose this hotel again for next holiday

9.3 Bonifacio R.
United States of America
December 09, 2013
Great stay.
Friendly and very helpful staff.
It was a very enjoyable stay. All the Filipino staff were very friendly and helpful. My request of having a large bed was being accommodated. I will definitely return to this hotel on my next vacation.

8 Wing T.
Portugal
December 01, 2013
Comfortable Hotel in the City
Comfortable, Got WiFi, Reasonable Price
Fast Check In/Check Out. Attentive staff at all level (i.e. reception desk, lobby & room). Walking distance to downtown and some tourist attractions too. Clean room with quiet surroundings as well.

7.7 Liang W.
Singapore
November 30, 2013
Helpful staff and good service
Centrally located, helpful staff, clean rooms
The reception staff are polite and are able to speak chinese, english, cantonese and other languages fluently. Room service is prompt. Hotel room and beds are very clean and comfortable. Hotel is located close to several local restaurants and eateries as well as attractions. Overall a satisfactory and pleasant stay at the hotel.

6.7 Syed H.
Malaysia
December 01, 2013
Excellent location and good value
Location, design and value for money
Excellent staff support, the location is good that we can just walk to most of the places. Shuttle bus is available to go to other destination. Rooms are well design that give you the confort and feelings of exclusivity. Lobby size is reasonable and practical allows for better interaction wih others. Hotel staff arrange for airport transfer which make our stay very convenience. There is a public park located in front of the hotel which provide opportunity for patrons to have their kids enjoying the stay.

8.3 Lee C.
Malaysia
December 10, 2013
Worth of money
Clean, Wi-fi provided, staff friendly
Not really convenience for elder people to interesting places